How do you think managers can ensure that their performance behavior meets the requirements of the organization for which they work? It is important for a manager to have experience with and an understanding of the processes and procedures carried out by their team/department. Managers should be familiar with company schedules and deadlines, communicate these deadlines to their team and plan accordingly. They should also have a clear understanding of the company’s goals and objectives. A manger should report on and audit their team/departments overall productivity and outputs to ensure that time and recourses are being spent wisely.
Vistrion Manufacturing Ltd Introduction This report is going to explain role of the administrator in Vistrion Manufacturing Company as requested by Charis Roberts, Administration Manager. The Role of the Administrator The Administrator should dress smartly and present a positive image as they represent organisation. As an administrator you have to work as part of a team which means being in touch with all people you are working with (managers, supervisors and other administrators) and support other when needed. You should be punctual, communicative and polite. It is very important to organise your work area, tidy your work desk and sort all files to save time and make you more comfortable at work.
Unit 2: Promote Professional Development Unit Code: SHC 52 Assessment Criteria: 1.1: The meaning of professional practice is to be able to work and act in a manner that follows company policies and procedures. A quality employee is able to accept and utilize the knowledge gained during their time of employment and put this into practice. Working within the health & social care setting means that policies and work acts can change time and again which should reflect organisations and how they should compile their company procedures. An employee should be following company procedures and ensure that they are aware of any changes to policies. Should an employee not gain knowledge of any new information on practices, they are liable for any future errors, which could lead to a potential safeguarding issue bought upon them.
It applies in all areas of life not only in the corporate world. So, rules and regulations that govern you as a person have to be adhered to. Professionalism is the skill, judgment power, and polite behavior, maintaining the ethics that is expected from a person who is trained to do a job well. Professional behavior means the way a person treat his/her job, co-worker, staff, seniors, junior, clients, and so one. As we are involved in an organizational setting, our main duty is to perform our work smoothly and perfectly.
The term also refers to the care plan, to implement agreed ways of working when following the care plan. In the working setting you need an agreed way of working with the employer, to make sure that tasks are sustained correctly and completed. You have a contract with the employer but also the employer also has a contract with you. For example you have a duty to take care of the company by working; your boss has to take care of you as well. 2.
We are informed about all changes that affects our directorate on a timely manner, we are up to date with any innovation and changes brought to the Trust. One of the roles of the team leader is also to give a good example to other co-workers and have all qualities of a good team leader. Team members will follow a good leader because of his/hers position, values and responsibilities without questioning their capabilities and knowledge. Basic and simple role of the leader is managing the flow of day-to-day operations, recognising and evaluating changing needs of the workplace, seeking additional resources to support people, work and changes. 2.
Human Resources The Human resources can improve the H&M’s performance in many ways. There are two main processes which are looked at when managing human resources. • Recruitment: H&M must manage this carefully to make sure that they get the right staff for the job, looking at all their CV’s in detail and asking the acceptable questions in interviews is very important and, as a result, will help the organisation run efficiently, have a better performance and provide customers better service. • Staff welfare: This is also very important and H&M manages this by looking after staff and making sure they are all treated equally and that no one is discriminated for whatever reason. Having an environment where everyone is treated fairly will result in employees of H&M feel more valued, happy and more willing to give a better service.
They must organize each department in the company as well as create time lines for projects, evaluate job plans, and make changes that are needed to improve the company. Also noted by (Williams, 2012,2010)when it comes to running a successful business they must supervise each employee making sure that the employees are completing each assignment in a timely manner. When an employee feels that they can trust their manager they perform at their best. Managers assign job tasks, create schedules, and provide positive feedback to their employees. Instead of just assigning task they must also earn the respect of their employees.
This includes ensuring customer service practices are well established and followed by customer service employees as well as ensuring excellence in customer service (General Electric, 2012). The duties of the customer service manager are vast and will include several aspects that must be applied on a daily basis. One of these aspects is that of establishing an environment in which trust, teamwork, and self confidence can be applied by all employees. Employees are also be empowered to take ownership of the tasks that they are given and apply their skills in their individual job functions so as to perform well for their division under the guidance of his or her manager. A second duty of the customer service manager is to create and implement programs that stimulate employees and
The boss will ensure all employee have the information, resources, and support they will need to do the work. A good boss provides employees with suggestions and feedback to improve their work performance. Whether it is a job well done, or constructive criticism, a good boss will strive to support and motivate the employees in their present position. This motivates employees to take a proactive approach to self-development, and growth within the business. There needs to be an open line of communication.