Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively. Please make sure that you familiarise yourself with all of the company policies that will assist you within your job role. It is not only important for the company to have full and up to date details of agreed ways of working, it is also a legal requirement. It is vital that this company can show up to date documents, in the forms of policies and procedures, so that employees can gain a better insight into how the company works with others to promote best practice. Little or no documentation relating to agreed ways of working, would breach national regulations, and the standards of this company.
Our business ethics are honest and loyal in which we serve our employee’s with high standards. Our employee’ should have the same standards for us. Allowing us to train employee’s properly so they conduct their work in an effective manner and approach issues with great concern. All employees are expected to report any violations that do not abide by our policies. Supervisors should be able to resolve conflicts and supervise all work areas to ensure safe and proper work conditions.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. 1.2 Explain how effective communication affects relationships in the work setting. Within the care setting I communicate using: Communication books, Handovers with Colleagues, Staff meetings, and super visions with my team leader. All these was of communicating help with work relationships between yourself, other staff and tenants. The staff are always up to date with anything new with the tenant ie medication changes, And the tenants know they are being cared for correctly by all staff.
The support workers roles is too make sure they support the individual to there best of there ability and follow their care plan. It is the support workers role to provide the client with good quality of care. To do this you need to involve the individual in any decision making and encourage both there participation and feedback. The role of a care manager fulfils the role of a registered manager. The manager will be available to talk about any issues concerning the individuals 24 hours a day or if any problems occur.
The change will ensure that everyone has the same accurate information and are on the same level of understanding. The change will also save time and make it much easier for employees to access information in a timely manner. The outcome would allow the company to gain organization, understanding, and effectiveness. The company change will allow progress that will lead to growth and will be beneficial for the company, employees, and the customers. The company would have to begin by generating a training plan for the employees to give them ability to access the system properly and effectively.
Also having a clear understanding of customer expectations and values is essential, as they are important to meet the demands and thus assists the organisation in achieving their personal goals. As well as customer demands and product development, observing and learning within the industry assists in determining direction and avoiding any mistakes. Simple standards that would be expected by me on the ways in which I organise my time and management of all tasks would be my position as to who I report to, what my daily today tasks are and what it reports are expected from me throughout the day. Knowledge would be an impact on me when it comes to managing time. This is because it prioritises me to set my tasks from important to less important.
TASK B GUIDELINES Bi: Explain how to maintain records so that they are up to date, complete, accurate and legible. To facilitate good record keeping it is essential that good daily notes are kept. This will include things such as; any achievements, any appointments, health changes, behavioural changes, requests from individuals, complaints and any other significant events. Any significant event should be written down immediately or at earliest opportunity. You should not end your shift before you have completed all necessary paperwork.
Explain how effective communication affects all aspects of the learners work. Within the care setting I communicate using: Communication books, Handover with Colleagues, staff message book, Staff meetings, meetings with my Line Manager Etc. Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all
Working as part of a team, sharing information with other team members, key workers and keeping employers informed of any issues is paramount, keeping accurate records in accordance with the Data Protection Act. Employees must agree to adhere to all rules and regulations set out in Employees Handbook and work in line with current legislation and policies and procedures issued by the company, keeping up to date with any changes. Employees must attend regular supervision and staff meetings, and undertake training deemed necessary by the
Originations with these types of management system help ensure the safety of that specific business. In this position everyone in the company is involved including the customers safety as well. It is the procedures and policies developed by the Human Resource Managers that create a very well organized, fair, and calm environment in workplaces. HR managers can both represent employee needs and implement management agendas, be the voice of the employee and the voice of management, act as a partner to both employees and managers (Guest &Woodrow, 2012). Ideas are put in the works on how to structure the function to accomplish specific roles in workplaces.