Health and Social Care

1428 Words6 Pages
Unit 1 Introduction to communication in Health, Social Care or Children's and young people's settings 1.1– Identify different reasons why people communicate There are many different reasons why people communicate, both in work settings and social settings. There is a range of different groups of communities were everyone communicates with on a daily basis, which could include family and friends, school, neighbours, friends and of course work colleagues and residents with in my work environment. All relationships we have weather they are social or work based start with a form of communication. People use communication to express how they are feeling and also to express what they would like or want. This can be different for every person and depends on the circumstances of that particular person who you may be communicating with. Some people do not have the ability to be able to talk to us and tell us what they would like or if there is something wrong. These people that cannot tell us there emotions may use all different types of actions instead, this could include facial expressions, hand or body movements or gestures. 1.2 Explain how effective communication affects all aspects of own work Communication with my own work is very important. There are many people that we as care workers need to communicate with. The most important person is the person that we are supporting at that time, gaining consent from them before even assisting them and making sure that you keep them involved with choices at all times. There is also family and friends that are involved with the residents. There may also be times were you may have to communicate with other professionals, weather this may be the resident's doctor or a nurse. Communication between work colleagues is also very important as this is the time were you are able to inform other members of staff
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