Introduction to Communication in Health, Social Care or Children's and Young People's Settings. 1.1 Identify different reasons why people communicate. People communicate in order to establish and maintain relationship with others, to give and receive information and instructions, to understand and be understand, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of vulnerable adults. It is a basic requirement of my job role to communicate with individuals and their famillies, other members of staff on a daily basis.
The range of people that I have to communicate with is extremely diverse and it is imperative that the form of communication used is appropriate for the individual. When conducting staff training development plans, appraisals and supervisions I use a range of communication skills including listening, oral communication, practical demonstrations (if required) and written reports . I always make sure that I get feedback from staff to ensure that they fully understood the meeting content and outcomes. I carry out assessments of potential and new Service Users. These assessments will normally involve the Service User, members of the Service User’s family and a health care representative.
c. Communication is an essential tool a carer can use to meet the needs of the their service user. It is a basic requirement of the job to communicate with individuals and their families and other member of staff on a daily basis. d. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers hand over at the beginning of each shift and also completes communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace.
All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. - Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. Explain how effective communication affects all aspects of own work. Effective communication is vital for the care assistant .
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role. There are a wide range of groups and individuals who I communicate with within my role at Epworth Grange. These include other home managers within MHA other members of the senior team, care staff, residents, domestics, healthcare professionals, visitors to the home, relatives, and also residents. I communicate with these people in many different ways in writing, verbally and also by listening. I have to utilise different skills when communicating with the different individuals for example- a member of staff may need to feel valued supported and understood , I may need to adapt the way I communicate to ensure them I understand.
You will be typing a lot because you will have to scheduling patient’s appointment, maintain patient’s medical records, processing insurance forms, and cording lab services. Having these human skills can make your day go smoother. You will be dealing will patients every day. You will have patients calling about something and sometime they get mad and anger. Then they take it out on the administrative medical assistant that took the call.
1.2: Explain how effective communication affects all aspects of working in adult social care settings: You need to be able to communicte effectively with everyone in your team, the people you support, their families, their friends, your colleagues, senior staff and managers, and other health and social care professionals. Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. When you communicate with someone you expect that it has been effective as the situation in question would have been dealt with, for example, If you find yourself in a situation where a service user is in need of help and you ask your fellow member of staff for help and to call emergancy services, then a few minutes later help arrives and the service user has been dealt with correctly, your communication skills have been understood, if the communication was ineffective the outcome may have been different. 1.3: Explain why it it important to observe an individual's reactions when communicating with them: When communicating with another person it is important to make judgment about wether that person has understood what you have communicated to them because they may reply by verbally and confirming but there facial expressions and body language might say differently.
It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. ➢ Individuals communicate with carers to express their needs and preferences and to ensure they are met.
Promote Communication in Health, Social Care or Children’s and Young People’s Settings. 1434 1.1 People communicate in lots of different ways through talking, listening, touch, facial expression, body movement and dress. Also you can communicate by telephone, written communication, texting or online. However we choose to communicate it is how we form relationships and gain trust and confidence in people, weather it be a personal or professional relationship. We have lots of professional relationships in care, with the people we support, their families, other healthcare professionals or colleagues and managers.
Barriers can also be caused by failing to follow the steps to good communication. One needs to understand and recognise factors that get in the way of communication and how to overcome them. Until this is done communication will always be less effective than it could be. Give communication the best possible chance of success by dealing with as many barriers as possible and how to deal with the barriers for a better outcome. The best way to ensure that communication occurs in the best possible way is to make the person as comfortable and as relaxed as possible.