Discuss The Role Of Communication In Health And Social Care

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In many situations we face daily, but especially in health and social care settings, a wide range of ways to communicate is essential to be able to communicate effectively with many people of different needs. There are four main ways of communicating: * Verbal or Oral Communication * Written Communication * Computerised Communication and * Special Needs Communication Verbal Communication Verbal Communication is one of the most important and most commonly used types of communication, as it allows relationships to be easily established between the carer and patient, for example. Examples of verbal communication include explaining policies or procedures to staff members, also while conducting interviews. Verbal communication is perhaps most often used for building relationships with people in health and social care settings and forming professional relationships. It is also useful for providing support and giving advice to patients. Also, passing…show more content…
For example, communicating with people with special needs requires a lot of patience and understanding of the condition they are in, which can be difficult for many people. Also, catering for special needs (like employing people who can use sign language; using Braille; wheelchair access ramps and installing disabled toilets.) can be expensive, which is sometimes a problem for certain health and social care settings that cannot afford this. In addition, there is also the problem of not everyone being able to understand certain special needs communications, which can make communication difficult. Finally, sometimes having advocates or carers can be a problem if the person addressing the special needs person talks to their advocate rather than them. This can insult the patient, as they may feel undervalued or insulted. Communicating through special needs requires a lot of training in order to communicate successfully with no
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