Assignment 1 Level 5

708 Words3 Pages
Assignment1 1.1 Review the range of groups and individuals whose communication needs must be addressed in your own job role. Hard to reach client groups: This is a particular client group whom live in the suburbs of communities that may not have access to services due to transportation are often not inclusive of accessing treatment. Their communication needs, need to be met by creating a diverse way of engagement by utilising outreach provision. This intervention can assist in establishing affective ways of communication in order to develop meaningful ways of engagement and treatment options. Disabilities: Clients with disabilities such as sensory impairment often find it difficult to engage in treatment due to obvious barriers and under skilled staff. As a project we must utilise the resources available in the community to ensure that clients have equal opportunity to access treatment and their needs communicated affectively. We lack staff with the ability to sign language or even the programmes that cater for the visually or hearing impaired. We can access voice command technology in our IT suit to assist with clients in engaging treatment. We need to pool current internal resources within the staff structure that can sign language or fund training for staff to be skilled up. 1.2 Explain how to support effective communication within your own job role My job is as a service we communicate through mediums internally and externally. I support this by developing systems with staff meetings, supervision, training and digital technology. As an organisation we have protocols and information sharing agreements that aid effective communication with partner agencies. We attend multiagency meetings such as Social Services, Mental Health, Probation, Police and partnership meetings with community services. 2.2 Evaluate the effectiveness of existing

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