Name: unit 01 Principles of communication in adult social care settings 1.1 Identify different reasons people communicate * One of the reasons people communicate is to pass information. It is a way of sharing ideas and experience. * People communicate in order to establish and maintain relationship with each other, to receive and give information, to share opinions, feelings, knowledge and emotions. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Effective communication is a two way process. Sending the right message that is also being correctly received and understood.
201 Cert. 1 – Understand why communication is important in adult social care settings. Within the adult social care setting, there are many reasons why people communicate. People may communicate physically or verbally to express to someone what they need or want, how they feel, socialising, explanations or concerns. Good communication in an adult care setting can affect all aspects of work.
Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message. Good communication in a work setting will make sure daily tasks run smoothly and successfully. 1.2 Explain how effective communication effects all aspects of working in an adult care setting. Communication is a two way process sending the right message that is also being correctly received and understood by the other people. It is essential that there is good and effective communication taking place within the work setting.
1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree.
UNIT 1 Introduction to Communication in Health, Social Care or Children and Young Peoples Settings. 1.Understand why communication is important in the work setting: 1.1.Identify different reasons why people communicate -People communicate to share ideas, to share and gain information, to express their feelings and build up relationships, to make friends, for growth of learning i.e. a child communicates to learn and make needs known. -People communicate to share experiences and to satisfy care needs and for carers to help the residents with personal care needs. 1.2 Explain how effective communication affects all aspects of own work -Communication is very good in the setting it helps to understand individuals feelings, share skills and some important information, which leads to understanding each other.
| Checking the care plan. | This is a good source as it contains all the information required, including their communication and language needs. | Speak to residents family. | When we speak to an individuals family members, we may learn something that we didn't know before. This can then be added to their care plan so everyone can see.
Promote Communication in Health, Social Care or Children’s and Young People’s Settings 1) Understand why effective communication is important in the work setting. 1.1) Identify the different reasons people communicate. Communication is a very important skill in everyday life, it helps us express ourselves, our feelings and needs, share ideas and information, to show concerns over a situation. Communication can help us in many care work circumstances as we can support and reassure, build and maintain a relationship, ask questions and share experiences. 1.2) Explain how communication affects relationships in the work setting.
50121906.cu151 – introduction to communication in health and social care or children and young peoples settings (l2) (3) (m) 1.1 Identify different reasons why people communicate. People communicate for many different reasons, to show there feelings,emotions,pain or something they want. It is important to understand different ways of communicating within a social work environment. 1.2 Explain how effective communication affects all aspects of own work. Effective communication is important as it ensures that information is clear and accurate.
Unit 4222-201 Introduction to communication in health, social care or children's and young people's settings (SHC 21) 1.1 There are many different reasons why people communicate, such as: to give and receive information, discuss a problem or a situation, outline a concern, to negotiate, to learn, to express emotions, to give opinions, to get their views across and to receive instructions. 1.2 Effective communication can affect all aspects of work because I work in partnership with other people, such as, colleagues, service users, families, and outside organisations. Effective communicate with these will ensure effective team work and consistent care. Effective communication is used to establish and maintain these relationships. I need to give and receive important information and instructions.
I’ll use different language with my colleagues, supervisors, patients and their families. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important because by observing peoples reaction you can adjust your own reactions, body language and gestures. You can also find out if for example touch is acceptable, and I’ll now if there are any problems, that I will have to address. 3.4 Identify sources of information and support or services to enable more effective communication Sometimes I’ll require specialist assistance to communicate with some people. It could be special equipment or technology, language therapist or interpreter.