Explain how effective communication affects all aspects of the learners work. Within the care setting I communicate using: Communication books, Handover with Colleagues, staff message book, Staff meetings, meetings with my Line Manager Etc. Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships and will promote good quality care. In my role it is important that communicate in the correct way to ensure that the needs of the service users are understood and dealt with correctly. On an initial assessment with the service user we discuss their needs and wishes to ensure they receive the right service especially made for them. I will continue to have regular meetings with them to establish their changing needs. My Manager, myself and all the care team have regular meetings to discuss all the service users and if any of their needs have changed and to be sure that everyone knows what is happening, if any changes have been made.
• Manage a range of services to address the service user’s needs. • Develop personal skills with the service users, families etc. • Develop a skill base for staff to meet the needs of service users. • Recognise and utilise the other professional bodies to assist in the care packages • Make the best use of resources to care for more service users in a co-ordinated and cost effective way. Any contact we have with professional bodies is written in our incoming and outgoing monitor book; care plans are updated on a regular basis and implemented with any other suggestions from social workers, doctors, nurses etc.
The support workers roles is too make sure they support the individual to there best of there ability and follow their care plan. It is the support workers role to provide the client with good quality of care. To do this you need to involve the individual in any decision making and encourage both there participation and feedback. The role of a care manager fulfils the role of a registered manager. The manager will be available to talk about any issues concerning the individuals 24 hours a day or if any problems occur.
Communication is key in order to maintain relationships with others and staff. This is to ensure that information is obtained clearly and understood, and that information is given correctly and that others can understand what it is you are asking. It is very important that when getting to know someone or someone that you work with that you share opinions, feelings, emotions, and show encouragement and that they are valued. 1.2 Explain how effective communication affects all aspects of working in adult social care settings. In my work place, we have three handovers on the beginning of each shift, to talk about how each resident is doing, any health problems etc to keep all staff on the same page.
They ensure fire drill practise is carried out every six weeks and every member of staff is trained for fire drill procedures and all firefighting equipment is checked and maintained on a regular basis. The manager will ensure that staff and children`s medication needs are obtained before attending the nursery and all administration of medicines are given by strict compliance with instructions given on the medicine forms. The manager or deputy will ensure records are being kept of administered dose,time and date and that all medication is safely stored away. The manager will ensure staff are trained in areas such as
Unit 201 Introduction to communication in health, social care or children’s and young people’s settings 1.1 People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and to show others that they are valued. Communication is an essential tool a carer can use to meet the needs of vulnerable adults. It is a basic requirement of the job role to be able to communicate with the individuals and their families and members of staff on a daily basis. Communicating with staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported.
Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care.
Members of staff complete all statutory training and have regular refreshers and course updates. To enable this matrix to work effectively each member of staff completes a Personal Development Plan with myself which identifies appropriate training suitable to their needs and the Homes needs. I believe that potential barriers come in a mixture of different sources that include all areas of a person’s lifestyle. Some of the barriers that I have experienced include areas within my work and personal life. As I am completing my qualification I can link a number of barriers that include time management, needs of the Home and family commitment.
Unit: 50118195.cu1530-Promote communication in health social care or children’s and young people’s settings (L3) (3) (M) 1.1 Identify the different reasons people communicate. * express needs * share ideas and information * reassure * express feelings * build relationships * socialise * ask questions * share experiences * understand and be understood * share opinions, knowledge, feelings, and emotions. 1.2 Explain how communication affects relationships in the work setting. Communication is an essential tool a carer can use to meet the needs of all service users, It is a basic requirement of our job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care.