4223-302 Essay

1376 Words6 Pages
4223-302 Outcome 1 1 and 2) We communicate with people every day, but sometimes we do not adjust our communication style to the audience or situation at hand. This can lead to confusion, hurt feelings, or misunderstandings. * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences * People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. * Communication is an essential tool a carer can use to meet the needs of patients. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. * Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. What could happen if there is ineffective communication between the following relationships? • You and your service users Lack of trust and confidence. Could give the wrong type of care. Could miss out on important information – which could result in harm. • You and your colleagues Wrong type or level of care being given. Inappropriate level of care. Business needs not being met. These could have legal implications Outcome 2 1) I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical
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