Unit 222 Communication in a business environment. 1.1 Explain why different communication methods are used in the business environment. Within business environments different methods of communications are used, this helps to make sure that important messages or information is sent and received effectively. We have verbal communication, which is either face to face with direct colleagues, patients or by phone conversations. Both are a quick way to make sure messages are received immediately.
You must cover communication that is verbal, written, on screen, multimedia and web based. Decide on the stakeholders it applies to and the purpose of the communication. Business Communications - Homework Task There are various types of information that are both used by and created by organisations all of which have their own purpose such as informing employees of internal activities or stakeholders of developments within the organisation. You have been placed in charge of improving communication of a large company in the city of London and have been asked to study a competitor in order to facilitate this. Using one of the companies from the list below think about the types of information that they produce why they may produce it and where they will get the information from.
Unit 312 Design and produce documents in a business environment Understand the purpose and value of designing and producing high quality and attractive documents 1.1 – Describe different types of documents that may be designed and produced and the different styles that could be used Memos: Are an informal piece of information that can be paper based or electronically Faxes: A type of business document that can be sent between business the fastest ways either black or white or in colour. Letters: A formal piece of information that can be sent to customers or business or employees. Minutes: These are details that are taken when in a meeting. 1.2 – Describe different formats in which test may be presented The file can be stored on your computer giving it a file name and you can store it where you want to. To change the format this can be done by the design and the fonts.
Unit 304- Communicate in a business environment Outcome 1: Understand the purpose of planning communication 1.1 Explain the benefits of knowing the purpose of communication The purpose of communication is so that people are able to understand each other in different ways and for many different reasons. Communication can be done in many ways whether it is verbal or non-verbal. The benefits of knowing the purpose of communication are that; it means people are able to use their communication skills to help others, discuss and to solve problems we come across in day to day life. For example; At work if I do not know how to do a certain task I am given its important that I know I can communicate with one of my colleagues in order to get the problem solved and give me further understanding on how to further complete the given task. The purpose of communication is important as communication is the only way people can get across; problems, feelings, discomforts and ideas.
2. First good communication should start from Two way communication that mean you have to know about your employees and How you know, you can use interview or let them presentation about their idea in meeting room then You should observed your employee and find strong point by person and encourage them to practice and use that into your organization. Example some people are good sales or some people are good presentation or marketing then you have to use them to take responsibility related with their talent. For this case it will useful to encourage people participate in meeting and improve their work because they can do something suitable for them. 3.
Unit three: Principles of managing information and producing documents Assessment Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks. • Computer software including word processing, database, spreadsheets, and presentation programmes. • Communications such as emails, text messaging and fax 2. What are the benefits to businesses (and others) of using information technology for doing work tasks?
Business communication Connor Cook Unit 4 Unit 4- business communication M1 This report will be on how communication methods can create an important role in helping a business be successful. This report will look to evaluate the communication methods used at HSFC (Havering Sixth Form College) and their impact in helping the college be successful. Written Written communication expresses a message through written word. The purpose of this method of communication allows all parties to clearly understand what is being transported to each party. Written communication is a formal way to communicate though can be used informally through emails to another party.
P7 – Outline electronic and non – electronic methods for communication business information, using examples for different types of audience. The importance of effective communication Having the ability to communicate in an effective way is about adapting the content and also the method of communication to suit the different people receiving it. i.e. the businesses customers. A range of communication methods are electronic and non-electronic.
Unit SHC 31 1.1 different reasons why people communicate. Communicating with some one can be done in many ways even tho talking is the main way to respond to some one. There is many ways to communicate and respond such as- touch, facial expression, body movement and language and the appearance you dress. There is also written communication, telephone and electronic messaging ( emails and text messages). Having these ways of communicating, is how professional relationships are created by getting to know the person.
I will be looking at all of the features to get an entire observation on the business communication used and the reasons why. There are multiple types of information that Tesco uses on of these is verbal information. Verbal information is face to face information used to communicate with people using verbal means, Tesco uses this to communicate with customers taking in likes and dislikes of the customer to see how they can improve their service. Another type of information that Tesco uses is on screen information this is information viewed through media and is useful as it allows customers to see new products being sold this form of information usually includes graphics, text, animation, audio and video. Graphics are important to an organisation such as Tesco as it allows comparison to other competitors such as Asda or Morrison’s to show which organisation is the superior.