Identify the different reasons why people communicate. People communicate for several reasons such as, for giving and receiving information, to develop new relationships with work colleagues, patients, etc. And to express their needs and preferences to make sure that they are met. Explain how communication affects relationships in the work setting. By having good communication skills it will build good relationships in the work place.
Understand why effective communication is important in the work setting 2. Be able to meet the communication and language needs, wishes and preferences of individuals. 3. Be able to overcome barriers to communication 4. Be able to apply principles and practices relating to confidentiality Question- (1.1) Identify the different reasons people communicate Answer: There are different reasons why people communicate.
1.2 Explain how to support effective communication within own job role Within my job role it is important to have good communication skills to develop positive relationships and share information. We communicate as much or maybe more through body language as we do with words; this includes facial expressions, eye contact, our stance or movement of arms, hands and legs. E.g. Effective body communication could be an open body stance, focusing your eyes on the service user or individual. Whereas crossing your arms or legs, sideway glances could block effective communication.
Talking to other colleagues in a group / meeting to solve a problem, find a joint agreed solution. In these situation I would use my interpersonal skills. I think good communication skills are very important as these help to
There are many different reasons why people communicate, the main reasons being to get to know each other and to know things about each other. Also to express how we feel, to let people know of our needs, of things that we like and don’t like. Communication enables us to give and receive information, whether it be about a person, place or feelings and needs. 1.2 Q. Explain how effective communication affects all aspects of working in adult social care settings.
Some other means are written letters, telephone calls, emails, picture cards and even interpreters. Also sometimes the best ways of communication are the old fashioned ways like face to face spoken communication. By using different means of communication it can empower individuals to promote their own rights and views. There are also lots of different needs that have to be met as well as lots of different ways to communicate. Needs such as Deafness which will have its own method of communication such as the use of sign language or picture cards or written
Outcome 1 1.Different reason people communicate: * To share (opinion, knowledge, feelings, emotions..etc.) * to understand * to be understood 2. How communication affects relationships in the work setting Communication affects relationships in many ways in the work setting. For example with colleagues, the manager or supervisor and also the parents of the client and the client. Good communication affects those relations by: * Better sharing a information’s * Better understanding and solving of problems * Better support and reassurance * Making work more effectively as a team * Avoiding isolation and anxiety Outcome 2 1.Demonstrate how to establish the communication and language needs ,wishes and
unit 1; unit code 1.1 The different reasons for why people communicate are to share information or views on different subjects and to ask questions. To build relationships, also be able to express concerns or feelings to that person or just to socialise with them. 1.2 Communicating in the work setting enables people to build trust with that person. This helps to get an understanding of different people’s requirements. Communication is there to prevent misunderstanding or conflict.
301 Cert.1 - Unserstand why effective communication is inportant in adult social care setting 1.1 - Identify Different Reasons Why People Communicate There are many different way people communicate. To express emotions such as - fear, anger, pain, joy, love. To maintain relationships, to gain and share information, to gain reassurance and acknowledgment, to express needs and feeling, to understand and be understood. People communicate in order to form and sustain relationships with other people so they can share knowledge, thoughts, information, feelings. Communication can be formal such as in a courtroom setting or informal such as friends chatting.
Barriers to communication may occur if I do not assess how to communicate with every person I have to deal with depending on their position. When I am speaking with people who I am the manager of I need to know they understand my instructions, and understand that as their superior they have to do the duties that I request of them. I have to do this in a way which gives an air of mutual respect to ensure people are happy to carry out the tasks I have requested of them. It is also important that I listen to their suggestions and ideas and act upon them to make sure they are always happy and comfortable communicating with me. 1.3: Effective Communication is an important skill in the workplace for managers to perform the basic functions of management.