Unit 1 Communication

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Unit 1 Communication and professional relationships with Children, Young People and Adults. LEARNING OUTCOME 1 1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults. Effective communication is important not only to pupils, but parent/carers and other adults we may have to deal with. Effective communication can only lead to beneficial support from parent/carers, therefore making communication between each other strong and effective. It is important for pupils that we model effective communication skills, checking and being clear on what we may say and how it may be interpreted, in order for pupils to understand school expectations. If we, as professionals, do not behave in the same way that is expected of pupils, then it will be harder for them to accept boundaries, which, in turn could lead to a breakdown in communication. Some pupils that struggle with their learning and/or have confidence issues may find that they can’t communicate with all of us, therefore, treating that pupil in a calm, positive, praising and gentle manner could mean the difference between them trusting us or closing down and giving up. I believe that children should be spoken to the way I would want to be spoken to by others and that negative comments or tones would hurt my feelings, so to talk to a child with issues in this manner is extremely damaging. I also take this stand when talking to adults that I work with or children’s parents. The setting I work in is with children aged 11-16 yrs old. I am careful to use vocabulary they understand or to explain further with words they do not. 1.2 Explain the principles of relationship building with children, young people and adults. The principles of relationship building with children and adults are the same. People in our company should feel
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