Communication and Professional Relationship

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Unit 203 Communication and professional relationships with children, young people and adults Outcome 1 Know how to interact with and respond to children and young people 1.1 To establish a respectful, professional relationship with children and young people you need to be approachable, listen to what they have to say and respond accordingly. It is important to be friendly and be liked by the child/young person; however you must also be able to earn the respect of the child so they respond to you when you ask them to perform set tasks. It is beneficial at the beginning of the relationship to discuss with the child/young person what each of you wishes to achieve from the relationship. It is also helpful to make time to listen carefully to the child/ young person so you have a strong understanding of what is important to them. 1.2 When dealing with children, you need to be aware of, and take account of, their age. For example, if you are teaching in Nursery (Foundation stage), ‘you should ensure that you get down to their level’, so squat down to be at eye level. This will prevent the child feeling intimidated due to height difference, and help them see you better which will help put them at ease. Be clear in what you say, as they may not always understand you. It is a good idea to check with them that they do understand by asking them to repeat instructions back to you. Children in Key Stages 1 and 2 are that little bit older and can understand things better, but can still tire towards the end of the day and lack concentration so need reminding of the importance of listening to others and instructions given to them. Key stages 3 and 4 children will be starting to mature and may start to become self-conscious and become embarrassed to speak in front of others. They will need support and encouragement and it may be helpful to

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