1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree.
1.2- Explain how effective communication affects all aspects of own work. * It helps to build effective relationships between colleagues, the service users and ourselves. This then gives us a better understanding of all of their needs as individuals, making sure their needs and preferences are being met. By building trust, preventing misunderstandings and developing our skills and knowledge we can discuss options and choices available and allow them to make informed choices regarding their care. 1.3- Explain why it is important to observe an individuals reaction when communicating with them.
INTRODUTORY AWARENESS OF AUTISTIC SPECTRUM CONDITONS OUTCOME 1 1, The types of difficulty that an individual with an autistic spectrum condition may have with language and other ways of communicating with others are: Body language, eye contact, non-verbal communication, they have problems with understanding and being aware of other peoples emotions and feelings. 2, Problems that individuals with an autistic spectrum condition may have in social interaction and relationships is how they hear, how they see things, how they feel, and how they interpret things around them. 3, The problems and restrictiveness in activities and interest they may have is relating to others and making friends. OUTCOME 2 1, It is important to recognize each individuals with autistic spectrum condition needs, strengths, preferences and interests so that we offer the correct level of support. Some individuals need extra support.
Some of the challenges that arise when communicating with different cultures are difference in communication styles, attitudes towards conflict, decision-making styles, and approaches on tasks. It is important we accept each and everyone’s differences. Non-verbal communication may be more effective when dealing with different cultures and languages. Effective communication requires special attention and consideration from each party. When cultural barriers exist, one must rely on nonverbal communication to relay the correct message.
Be able to overcome barriers to communication 3.1 Explain how people from different backgrounds may use and/or interpret communication methods in different ways Communication can be slightly different when using it with other people from different backgrounds. Communication can be interpreted in different ways by different people, this is because they may not speak English, if from a different country, or they may not understand you. This is also a barrier to communication. Other people may think that if they’re being listened to, they will express their beliefs and their opinions about life. Different people from other backgrounds may use verbal communication to express what they think, however they could also use non-verbal communication to put their point across.
Secondly to share ideas thoughts and feelings on a situation or to work together to problem solve. People also communicate so that they can get to know one another and build relationships. And finally people communicate so that they can let others know if they are in pain, feeling sad, depressed, happy, content, angry or scared. 1.2 Explain how effective communication affects all aspects of own work. If you communicate effectively in your work it makes sharing information with your colleagues and clients clearer, easier, more concise, accurate and informative.
Say when and who with you would use group interaction within your setting and how you can ensure effective communication when you use it. Make sure you give examples of different groups and the language you would use with the different groups. Explain what you need to consider with a group interaction. Explain some of the different communication forms you would use in your setting: how you would use it, who with and why, how can it help communication be effective. Explain some of the interpersonal interaction you would use in your setting: how you would use it, who with and why, how can it help communication be effective.
People who have decide that they want some support in their lives need to be sure that they are working with someone who is honest and trustworthy, can keep confidences and is committed to working in their best interest. 1.3 Explain why it is important to observe and individual's reactions when communicating with them : It is important to watch body language because we will be able to see if they understand what has been said to them and also if the service user is talking to us, they could be saying one thing but the body language is saying something different i.e. the service user
1.1 Identify the different reasons that people communicate The reasons that people communicate is to express their feelings, thoughts, emotions and needs. People communicate in order to share their ideas and information and to request assistance. People also communicate to form relationships; socialise; ask questions; and to share their past experiences with one another. A person may need to communicate for the purpose of establishing or continuing to maintain relationships with people; this could be for ideas or, instructions/directions. Communication is also a great way to show another person encouragement or to make others feel valued and understood in everyday life.
This reduces the possibility of mistakes being made and it ensures appropriate care will be given to the service user according to his or her needs. It’s important that to work as part of a team with your colleagues, so that you all work together to achieve the same outcomes and targets. 1.3 It is important to observe a service users reaction while communicating with them because you can learn a lot from studying someone’s reactions while talking to them. There facial expressions or body language may tell you whether they agree or disagree with what you’re saying, or whether there fascinated or bored with the conversation you’re having with them. You can then use this information to know how to proceed with the conversation.