1. Understand why communication is important in adult social care settings 1.1. Identify different reasons why people communicate. A. The different reasons for communication is, talking verbally to a person so they listen to and understand what is being said.
2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. Some people have communication difficulties, people with Autism, dementia or people who are physically unable to speak. In order to support individuals with communication difficulties their needs, need to be understood of the difficulties they face. It is really important to recognize that people are individuals. The way you communicate with mrs a will be different from the way you communicate with Mrs B.
There are many different reasons why people communicate, the main reasons being to get to know each other and to know things about each other. Also to express how we feel, to let people know of our needs, of things that we like and don’t like. Communication enables us to give and receive information, whether it be about a person, place or feelings and needs. 1.2 Q. Explain how effective communication affects all aspects of working in adult social care settings.
Unit 201 – Principles of communication in adult social care settings Identify different reasons why people communicate. To form relationships with others – Give guidance, encouragement, support, build and gain trust and respect. To share information and knowledge – Share past and present experiences, follow or provide instructions. Express needs and opinions – If suffering any pain or discomfort, share feelings and emotions. Explain how effective communication affects all aspects of working in adult social care settings.
2.1 Explain why it is important to find out an individual’s communication and Language needs, wishes and preferences It is important to find out an individual’s language needs because not Everyone communicates in the same way. People have a wide range of Communication needs which involve factors such as * Physical ability * Language * Sensory ability It’s important to find this out as you will have to communicate service Users’ needs and wishes. 2.2 Describe a range of communication methods There are 2 main ways to communicate, Verbal and non-verbal.
Unit 301 Principles of communication is important in adult social care setting Outcome 1 understand why effective communication is important in adult social care settings 1.1 Identify the different reasons why people communicate. The reasons for People communicating are: •to express needs and wishes •to share ideas and information •to reassure/ give help and advice •to express feelings and/or concerns/or to give warning or risk or danger •to build relationships and socialise/ understand each other •to ask questions and learn from each other •to share experience 1.2 Explain how communication affects relationships in an adult social care setting. Effective communication can be good in many ways in can benefit work colleges and other professionals by using effective communication this means the service user can get the correct health care that they need, you can also have discussions to improve the service user lifestyle by advising them to lead a healthier and more fulfilling life. You can share knowledge and skills to improve your job. Effective communication mean you will be able to work better within a team because everybody will need to know the correct information.
Not all communication is with words, some people Use a picture system and eye contact or some others can reply alot later than you would expect so its all down to being aware of whats going on around you. 3.1 Explain how people from different backgrounds may use and/ or interpret communication methods in different ways A: when communicating with a person from a different background its important to take into consideration English may not be there first language or body language may mean have different meanings to our understanding. The main thing is too make sure the person feel comfortable with you and make sure there know their being listened to at whatever level is achieved. 3.5 Explain how to access extra support or services to enable individuals to communicate effectively A: When working with a person who may be needing more time or access to services the best thing to do would be to note this down and pass onto a member of staff above you who could then look into the options of a
21 Principles of communication in social care settings 1. Understand why communication is important in adult social care settings. 1.1 Identify different reasons why people communicate. Reasons may include: * expressing and sharing * ideas, feelings, needs, * wishes and preferences * obtaining and receiving * information * getting to know each other 1.2 Explain how effective communication affects all aspects of working in adult social care settings. Effective communication can affect: * service provision * teamwork * participation, support and trust * empathy and shared understanding * recording and reporting 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
Be able to meet the communication and language needs,whishes and preferences of individuals 2.1Show haw to find aut an individual communication and needs,whishes and preferences As a carer is your responsability to make sure that your communication skills meet the needs of the people that you support. People have a wide range of communication needs thet involve the consideration of many different factors
Section 1 1. Effective communication is Important in adult social care The meaning of the word communication Communication is the act of sharing exchanging information with someone, for example by speaking, writing or sending radio signals. 1.1 Identify the reasons people communicate Communication is paramount, it is the foundation of what we do in everyday life Clear precise and effective communication is paramount, we communicate for many different reasons such as, to enable us to pass on information and liaise with the outside world, it is the foundation of what we do in everyday life. What we say, how we say it and what we do communicates a variety of messages that are given and received consciously and subconsciously by using different communication methods. to gain, give help or advice, to express how we feel and to Identify peoples wants and needs.