Explain how effective communication affects all aspects of working in adult social care settings. Communication is a vital factor when working in adult care, as it allows the needs and wishes of service users to be fully understood by staff members to ensure they have a fulfilled life. It also ensures low risk of any misunderstandings between staff members when discussing important matters so that everyone is in understanding. Explain why it is important to observe an individual’s reactions when communicating with them. It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding.
1. Understand why communication is important in adult social care settings 1.1. Identify different reasons why people communicate. A. The different reasons for communication is, talking verbally to a person so they listen to and understand what is being said.
Communication and confidentiality in Social Care People communicate to satisfy their social needs, to get help/services. Communication prevents confusion also mistakes that can be made in decision making. Communication gives individual a sense of worth by enabling expression of wish/opinion. Effective communication is one of the most important aspects care workers job. Without it fulfilling what position entails would be impossible.
Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors. Effective communication is vital for the support worker. The service user and the support worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the support worker speaking clearly and using phrases and sentences that service users can understand. This also involves the support worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided and that this is done so reliably.
Principles of communication in adult care settings Understand why communication is important in adult social care settings 1.1 Different reasons people communicate Express emotions Exchange information Express views Share experiences Socialise Establish relationships 1.2 Effective communication between customers and careers means the customer gets the care they require and helps make the carer aware of any problems the customer may have. Careers need to be able to let other careers, supervisors or management know if there's any concerns about a customer. Good communication helps to build trust between carers and customers. Effective communication helps to prevent misunderstandings between careers and customers. 1.3 By observing a persons reaction you can tell if they have understood and agree with what they are being told.
Unit 1 Principles of communication in Adult Care settings 1.1 Peoples need to communicate to socialise, to build relationships, express needs, feelings, emotions, share ideas and information, to understand the others and be understood. 1.2 In a Adult Social Care Setting, the communication between the carer worker and the service user is the most important factor. The carer worker need to know about the user needs to do is job properly and give the best help in day basis. It is extremely important the communication with individuals and their families, doctors, others carers and staff members, promoting a good team working for the individual wellbeing. 1.3 On my job role, it’s crucial to observe an individual’s reaction when is communicating with me, because some of them have difficulties to express themselves by words and with the right observation, I receive more information and understand them better 2.1 It is important to find out about an individual’s wishes and preferences mainly to get to learn more about their personality, to understand their desires or needs, to also get to know them better.
EXPLAIN HOW EFFECTIVE COMMUNICATION AFFECTS ALL ASPECTS OF OWN WORK. Effective communication skills are vital in care work because they enable care workers to : Understand the needs of others Form relationships with clients Show respect towards clients and other members of staff Meet the clients social, emotional and intellectual needs Knowing how to ask questions effectively Effective communication - keeping in
They have a right to be able to express an opinion and it is our job to ensure that they are understood and listened to. We must also be able to communicate back to them, so they know that their opinion has been heard and understood. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them People communicate by talking, but they also communicate in other ways. Sometimes it is possible to tell if somebody is upset, even when they are saying to you that they are fine. We intuitively use body language and facial expressions which, if understood and recognized, can reveal to others our true emotions.
1.2 EXPLAIN HOW COMMUNICATION AFFECTS RELATIONSHIPS IN AN ADULT SOCIAL CARE SETTING When we look at communication in social care and what it affects, we probably need to look in 2 areas. The first is the people we support and the communication we share with them, if we consider are job role it is vital communication is clear and made simple on many occasions because this can help establish trust and confidence from those we support, it helps individuals understand what is happening and their need to be understood. The second area is those we work with, using effective communication is important so that continual needs are supported and that we keep a clear idea of what has happened and what we need to do. The passing of information can only be done through communication. We keep a recorded trail of communication in many areas of social care, but even the communication that is not recorded is vital to be clear and understood.
Principles of communication in adult social care settings 1.Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. People communicate to make new relationships. In health and social care settings these relationships may be with service users, visitors or colleagues. Positive verbal and non-verbal communication skills, such as being friendly, smiling and shaking hands when greeting the person, are needed to make a good first impression.