This helps to reduce the possibility of mistakes being made. It ensures appropriate care service delivery. It is important to communicate with your colleagues, so that all targets and outcomes are met. Effective communication is important so that yourself and the service user fully understand eachother. This includes using words, feedback, action, body language and gestures.
2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express. It also helps one to understand the individuals preferences based on such things like: beliefs,values and cultural background. This in turn helps avoid the individual from feeling excluded, frightened, distressed or frustrated.Finally it helps to support the individual to be fully
Unit 201 - Principles of communication in adult social care setting Outcome 1 - Understand why communication is important in adult social care settings. 1.1 Identify different reasons why people communicate. To express needs & desires, inform of any problems and for social reasons. 1.2 Explain how effective communication affects all aspects of working in adult social care settings. Effective communication is essential to working in adult social care settings, as it allows you to provide the right care for the right person, by finding out an individuals needs and desires.
They communicate to learn new things and develop learning. People also communicate to discuss a situation, negotiate or make a point. 1.2 Explain how effective communication affects all aspects of own work Communication is essential to all parts of work and is an essential skill for workers who want to do well in their setting. This communication can be between adults or children. Good communication will make carer's more efficient and will enable them to develop their role when working with elderly people with mental illness.
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. - to understand the needs - to share information - to build a relationship - to express feelings Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Create a good relationship and improve the quality of care .Can resolve conflict that may arise. b) Individuals using the service and their carers Create a good relationship , build trust and respect. Service users would feel safer and feel that they can trust the carer with any problem. Carers would communicate more which would lead to the user getting the correct care.
A carer has to be patient and remain calm this can help the person communicate more easily, keep tones of voice positive and friendly where possible, because tone is also a means of communication Communication is an essential tool if your a carer of individuals who struggle to communicate. It is a basic requirement of my job role as a elderly carer I have to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend a hand over at the beginning of each shift and also complete communication books after attending an individual and their needs, thereby keeping other staff informed and aware of current situations within the workplace.
1.3) Explain why it is important to observe and individual’s reactions when communicating with them It is important to observe an individual’s reactions when communication with them as it helps give a better understanding of what they are trying to express in the situation, their reaction may show positive or negative reactions to what is being said or done that helps to identify their needs or to identify any changes in their needs. It is also important to enable effective communication. People may communicate through different ways including verbal, non-verbal, handshakes, positioning, smiles, eye contact, gesturing etc. It is important to observe these reactions and to recognise what is being communicated to
Unit 301 Principles of communication in adult social care settings Outcome 1. Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. Reasons why people communicate are to obtain and receive information, to get to know each other and form relationships. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences.
Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message. Good communication in a work setting will make sure daily tasks run smoothly and successfully. 1.2 Explain how effective communication effects all aspects of working in an adult care setting. Communication is a two way process sending the right message that is also being correctly received and understood by the other people. It is essential that there is good and effective communication taking place within the work setting.
Principles of communication in adult social care settings. 1) Understand why communication is important adult social care settings: 1.1) People communicate to express needs, share ideas and information, to reassure, to build relationships and to share experiences. Communication is an essential tool a carer can use to meet the needs of the client. Communicating with colleagues ensures effective team working and continuity of care. Clients communicate with their carers to express their needs and preferences and to ensure they are met.