Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message. Good communication in a work setting will make sure daily tasks run smoothly and successfully. 1.2 Explain how effective communication effects all aspects of working in an adult care setting. Communication is a two way process sending the right message that is also being correctly received and understood by the other people. It is essential that there is good and effective communication taking place within the work setting.
1. Understand why effective communication is important in adult social care settings 1.1 Identify different reasons why people communicate People communicate to express needs, to share different ideas and information, to reassure, to express feelings, to build positive or negative relationships, to socialise, to ask questions and to share experiences. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of adults or children. It is a basic requirement of my job role to communicate with individuals and their families and other members of staff on a daily basis.
Principles of Communication in Adult Social Care Settings 1. Understand why effective communication is important in Adult social care settings: 1.1- Identify the different reasons why people communicate: To express their needs To get to know each other and form relationships They may want to share their past experiences To socialise with others People also communicate to maintain and establish relationships with others Reasons why people communicate are to obtain and receive information They may want to share opinions, feelings, emotions Communication is an important thing a carer can use to meet the needs of a individual. Communication ensures effective team working and continuity of care. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences. 1.2- Explain how communication affects relationships in an adult social care setting It is a essential requirement of a carers job role to communicate with individuals and their families, also with other members of staff on a daily basis.
* To provide continuity of care and giving clear guidance. Aii: Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. * Effective communications is done on the basis of relationships we build either personal or professional. For the most effective communication is to pass on clear, concise, informative and accurate information in order to eliminate/decrease the possibility of mistakes/risks to our work colleagues or residents and this is very important. To do this we can build a strong and trusting team and this builds relationship with other work colleagues, residents and other professionals.
Effective communication helps correctly exchanging information, develop understanding of the needs of an individual, Also forming a good working relationship and working partnership with benefits for everyone, especially individuals using the service. 2 Individuals using the service and their carers: Effective communication between individuals using the service and their carers is important to develop understanding of the needs of the individuals, to enable carers to provide the support the clients require and improve the quality of the service. Respect to each other can be developed thought communication. When individuals and workers communicate effectively and appropriately relationship are developed and trust is establish. Using the table below, identify three ways of finding out the communication and language needs of an individual.
Unit 301 Outcome 1 1.1 People communicate to maintain relationship with others to share information, give instruction, knowledge, to be understood, to understand and to show others that they are valued. Communication is very important tool to a carer as it is will meet the needs of vulnerable adults. It a basis requirement of my role to communicate with the clients and there families, other members of staff on a daily basis. Communicating with other members of staff will ensure effective team work and continuity of care. As a carer I would discuss the options and choices to the client that is available to them and allow them to make a informed choice regarding to their care.
Assignment 301 – Priniciples of Communication in Adult Social Care Settings Task A – Questions and Answers Ai 1. To pass on information 2. To express feelings 3. To resolve problems 4. To gain clear guidance and knowledge of those who you are supporting Aii - Effective communication is very important in order to pass clear and direct information between service users, support workers and other practitioners.
People communicate to build a bond, and establish trust. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of residents. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care.
People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others that they are valued. Communication is an essential tool a carer can use to meet the needs of elderly people. It is a basic requirement of my job role to communicate with indiviuals and their families and other members of staff on a daily basis. Communicating with other staff members ensures effective team work and continuity of care. It also ensures any health and safety issues are recognised and reported.
As careers we complete communication books for each individual to keep all members of staff informed and aware of current situations. We also communicate to maintain and establish relationships with others, to share opinions, knowledge, emotions, to give encouragement and show others they are valued. The individuals will communicate with carers to express their needs and to ensure they are met. As a Carer I would also discuss the options and choices available to allow them an informed choice. 1.2: Explain how communication affects relationships in the work setting.