Explain how effective communication affects all aspects of working in adult social care settings. Communication is a vital factor when working in adult care, as it allows the needs and wishes of service users to be fully understood by staff members to ensure they have a fulfilled life. It also ensures low risk of any misunderstandings between staff members when discussing important matters so that everyone is in understanding. Explain why it is important to observe an individual’s reactions when communicating with them. It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding.
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors. Effective communication is vital for the support worker. The service user and the support worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the support worker speaking clearly and using phrases and sentences that service users can understand. This also involves the support worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided and that this is done so reliably.
1 - Introduction to communication in health, social care or children's and young ... | | 1 - Understand why communication is important in the work setting | 1.1 Identify different reasons why people communicate: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. To work with people with mental illness, communication plays a very important part to make sure that the best provision is created for all. There are many different reasons why people communicate. People communicate to share information and express a need. They communicate to learn new things and develop learning.
It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical notes et WHY IT IS INPORTANT TO OBSERVE AN INDIVIDUAL REATION WHEN COMMUNICATING . This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other . It is very important to be able to recognise what a person’s body language is saying, especially when as a health or social care worker you are dealing with someone who is in pain, worried or upset. You must also be able to understand the messages you send with your own body when working with other people barrier to communication.
This makes communication challenging and the care worker needs to learn strategies to improve her sensitivity. Some staff will work with clients with dementia and need a background in this area, to make them better workers and more effective communicators 1.2 - It is important to ‘lead’ in a proactive way, so that
People want to get views, wishes and information across to others for all kinds of reasons. Sometimes this can be essential or even life saving in the case of giving someone a warning if they are in danger. It can be vital to make a persons quality of life better if they are communicating that they are in pain or it can be to make emotional contact with others to express feelings. 1.2 Effective communication affects all aspects of working in adult social care settings. This can be anything from communicating with residents and finding out their wishes or needs to talking to doctors, social services and other outside support.
And is a way of sharing responsibilities. It helps to unburden things on a persons mind. It can also help a person’s social skill. For example a child might be quiet and reserved, however being in a group and talking about something they can refer may get them to start talking and contributing. In Health and Social care it is important for people to be effective communicators.
To overcome assumptions, values or beliefs it is important to listen to what the person has to say as it will help you gain a greater understanding of them as a person and will allow you to treat them more equally if you understand their point of view. This is a very good way of developing effective communication as people are more likely to open up to you if they know they are not going to be judged, a safe environment has been created where they feel they can say whatever is on their mind. Sometimes in health and social care, a person will come across a situation when their client is angry and is being aggressive. It is very important that the person deals with this in a careful way, as doing the wrong thing could feel patronizing to the client and would make them angrier. An effective way of dealing with situations where a person is being aggressive is to use skills associated with defusing aggression.
Principles of communication in adult social care setting 1. Understand why communication is important in adult social care settings 2.1 Identify different reasons why people communicate * Expressing preferences * Getting to know each other * Whistleblowing * Letting people know ideas, wishes and needs * Obtaining information * Sharing information 2.2 Explain how effective communication affects all aspects of working in adult social care settings Effective communication includes handover with colleagues; writing in communication books any issues or information, talking to service users to get to know their preferences and needs. Effective communication is important to make sure information is precise and correct; it also helps to help the care provided run smoothly. 2.3 Explain why it is important to observe an individual’s reactions when communicating with them When communicating with an individual they may have trouble communicating or feel like they can’t tell you things or this could be due to feeling like they are being a nuisance. It is important to watch individual’s reactions to make sure they are not saying yes but feel uncomfortable with the situation.