Communication in Health and Social Care Settings

729 Words3 Pages
Alfonso Delovino Level 2 Health and Social Care Apprenticeship F/601/5465 1.1: Identify different reasons why people communicate. People communicate in care setting to pass on messages. People communicate to make themselves understood or request care services. During hand over it is vital to pass on information about clients if there are changes in their needs or they have taken their medication. it is also vital for me to communicate to client to inform them that I am here to support them in their care needs. People communicate to expressing and sharing ideas, feelings, needs, wishes and preferences  obtaining and receiving information  getting to know each other. There are several different reasons why people communicate. On a more extreme level, one person may wish to talk to another because they feel lonely or neglected, and need reassurance. However, more usually a person wants to communicate to another to ask for something, for example, they might want a drink or some food, or need help with a task. Communication can happen to find out information, to ask and respond to questions, to give information and to give instructions. Communication can also happen for general conversation, for companionship and friendship. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Effective communication is vital for the social care worker. The service user and the social worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the social care worker speaking clearly and using phrases and sentences that service users can understand. This also involves the social care worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided
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