To give and recive information and instructions To express feeling and needs To establish and maintain relationships To share ideas Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals Effective communication is essential between colleagues and other professionals, it means that they will be passing on clear, consise, informative and accurate information which will give the professionals the information they need Individuals using the service and their carers Effective communication between a carer and a service user will help to build a meaningful, trustful and respectful relationship. Effective communication is essensial between the service user and the carer as it means that their needs and preferences are met. Aiii Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Method How effective is this method?
CU1530 Promote Communication in Health, Social Care Or Children’s and Young People’s Settings 1.1 Identify the different reasons why people need to communicate * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences * People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. * Communication is an essential tool a carer can use to meet the needs of adults. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognized and reported.
Understand principles and practices relating to confidentiality Understand why effective communication is important in adult social care settings 1.1 Identify the different reasons people communicate We communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. The communication could be
Unit 201 - Principles of communication in adult social care setting Outcome 1 - Understand why communication is important in adult social care settings. 1.1 Identify different reasons why people communicate. To express needs & desires, inform of any problems and for social reasons. 1.2 Explain how effective communication affects all aspects of working in adult social care settings. Effective communication is essential to working in adult social care settings, as it allows you to provide the right care for the right person, by finding out an individuals needs and desires.
Unit 201 Principles of communication in adult social care settings 1.1 Identify different reasons why people communicate People communicate for different reasons: these reasons vary and are as follows; • to express needs • to share ideas and information, give instruction • to reassure • to express feelings; emotions, pain, opinions, • to build relationships; socialize; • to ask questions; • to share experiences • to understand and be understood • to share knowledge • to give encouragement and show others they are valued. • to maintain and promote good working relationships • to encourage the people to communicate effectively • to get their point across and ensure safety in the work environment • to work together • to prevent errors • to help build and maintain trust • to negotiate and liaise with others 1.2 Explain how effective communication affects all aspects of working in adult social care settings Effective communication in the workplace is a major part of my role as a health and social care worker. Effective communication is a two-way process - sending the right message, that is also being correctly received and understood by the other person/s. It is essential that there is good and effective communication taking place within the setting. Daily tasks will only be successful with smooth transfers of information.
Assignment 301 Principles of communication in adult social care settings Task A Identify four different reason why people communicate To solve problems To pass information To carry out our jobs effectively To express our feelings Explain how effective communication can affect relationships in an adult social care setting between Colleagues and other professionals Communication between colleagues and other professionals is essential as it will help minimise mistakes and also helps pass over clear and accurate information.Sharing the correct information throughout communication will help us build strong working relationships between colleagues, service users and other professionals. B. Individuals using the service and their carers. Because of the nature of the job that social care workers do it is very important that they communicate effectively as this could put the service user at risk and can lead to mistakes and also being able to explain things well and be open to opinions and advice from colleagues. Identify three ways of finding out the communication and language needs of an individual.
It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. We need to build relationships with the service users that we work with, their families and our colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also our body language, gestures and facial expressions. If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment.
Effective communication can affect relationships in an adult social care setting between individuals using the service. This is a fundamental way of building meaningful relationships between the carer and the service user. It is also a way of the service user expressing their needs and the carer/social worker to convey the service user’s options to them to ensure they are getting what they need from the service. It is a way of relating information in a concise and clear way. AIII) Using the table below, identify three ways of finding out the communication and language needs of an individual.
Cu1530 1.1 identify the different reasons people communicate People communicate to express needs; to share ideas and information; to reassure; to build relationships and maintain; socialise; to ask questions; to share experiences to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. 1.2 explain how communication affects relationships in the work setting Communication affects everyone in a relationship. it is essential to establish good relationships with wide range of people in the care setting without good communication the client will not receive the best care he/she requires.This is because things may get missed as information is not passed on. 2.2 describe the factors to consider when promoting effective communication Factors to be considered are your tone of voice, the context of the way it is spoken, your posture and your facial expressions all these have a impact on building a relationship with the client. 3.1 explain how people from different backgrounds may use and/or interpret communication methods in different ways People use communication differently some country's a word can have different meanings or they may speak more formally, others informally.When we speak, we should Slowley and clearly as they may misinterpret us,this can cause misunderstandings.
1.2 Explain how effective communication affects all aspects of own work. Effective communication is essential for relaying information to others e.g. clients, colleagues, other professionals, doctor, family and friends of the client in you’re care. It’s the relaying of the information that changes depending on whom we are communicating with. 1.3 Explain why it is important to observe an individuals reaction when communicating with them Looking at peoples reactions is important as this can identify any concerns or anxiety they may have.