Effective communication helps correctly exchanging information, develop understanding of the needs of an individual, Also forming a good working relationship and working partnership with benefits for everyone, especially individuals using the service. 2 Individuals using the service and their carers: Effective communication between individuals using the service and their carers is important to develop understanding of the needs of the individuals, to enable carers to provide the support the clients require and improve the quality of the service. Respect to each other can be developed thought communication. When individuals and workers communicate effectively and appropriately relationship are developed and trust is establish. Using the table below, identify three ways of finding out the communication and language needs of an individual.
Individuals using the service and their carers - Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. Aiii Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Method | How effective they are?
1.3- Explain why it is important to observe an individuals reaction when communicating with them. * Sometimes in Face-to-Face conversations the person listening may not always verbally indicate if they understand/agree simply by their words, tone or silence. Watching out for and using body language, facial expressions, gestures as a non-verbal way of communicating together with eye contact can help to understand their emotional state/barriers with communication, which can then help us to find a more reliable way of communicating with a person to ensure their needs and preferences are being met. Learning Outcome 2- Be able to meet the communication and language needs, wishes and preferences of individuals. 2.1- Find out an individual’s communication and language needs, wishes and preferences.
Assignment 301 Principles Of Communication In Adult Social Care Settings Task A Ai) Identify four different reasons why People Communicate * To gain information and knowledge about something or someone. * To express our thoughts, feelings and needs. * To socialise and make friends * To pass on our knowledge, memories and beliefs Aii) Describe two ways of how effective communication can effect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. Effective communication will ensure support workers understand the wants and needs of a service user to enable them to provide the best possible care for the service user and build trust between colleagues, it helps the workplace run smoothly and prevents mistakes being made. For other practitioners it allows correct and accurate information to be passed to them about the service users and helps you understand each others roles and responsibilities.
Assignment 301 Ai. Four reasons why people communicate could be: to reassure someone, to relay information, to express a feeling or to encourage somebody. Aii. There are many ways in which effective communication can affect relationships in an adult social care setting between the individuals using the service and the care workers. If an individual using the service expresses there needs clearly and accurately it can help build up a better understanding between them and the care worker as they can attend to the individuals needs easier.
Understand person-centred approaches in adult social care settings 4.1 Principles of active participation: * Inclusion, * self-empowerment, * communication, * feeling valued, * being part of the solution etc. 4.2 Holistic needs of an individual can be addressed by active participation by allowing the individual to choose which activities to participate in. Also ensuring empowerment, enjoyment, therapeutic benefits, social interaction and benefits of physical exercise. 4.3 How to work with an individual and others to agree how active participation will be implemented: * Discussions, * making suggestions, * using active listening, * formally and informally, * providing motivation, * explaining the benefits of active participation etc. 4.4 How to promote the understanding and use of active participation: Including: * discussions, * providing information about the benefits of participation, * asking colleagues or next of kin to provide encouragement, * empowering individuals etc.
Unit SHC31 Assessment –SHC31 promote communication in health and social care or children's and young people's setting Communication definition: * The art and technique of using words effectively to impart information or ideas. The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior. * Interpersonal rapport. * The art and technique of using words effectively to impart information or ideas Ref: http://www.answers.com/topic/communication#ixzz28jEGT5Vt 1.1 –an identification of the different reasons people communicate. People need to communicate to set up and keep in good relationships with others.
It would also open clear access for advice from colleagues or other carers. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. One way would be to literally observe the individual. This would enable you to work out if they have a major or minor learning disability and to gauge what their communication level would be, but also allows you to understand if they have a hearing/visual impairment.
You would build a good relationship with both client and carer getting to know them better, and they would feel they could talk to you and trust you. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. 1 .I could look in there care plan as this could
Principles of Communication in Adult Social Care Settings 1. Understand why effective communication is important in Adult social care settings: 1.1- Identify the different reasons why people communicate: To express their needs To get to know each other and form relationships They may want to share their past experiences To socialise with others People also communicate to maintain and establish relationships with others Reasons why people communicate are to obtain and receive information They may want to share opinions, feelings, emotions Communication is an important thing a carer can use to meet the needs of a individual. Communication ensures effective team working and continuity of care. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences. 1.2- Explain how communication affects relationships in an adult social care setting It is a essential requirement of a carers job role to communicate with individuals and their families, also with other members of staff on a daily basis.