Adult Social Care Setting

345 Words2 Pages
Principles of Communication in Adult Social Care Settings 1. Understand why effective communication is important in Adult social care settings: 1.1- Identify the different reasons why people communicate: To express their needs To get to know each other and form relationships They may want to share their past experiences To socialise with others People also communicate to maintain and establish relationships with others Reasons why people communicate are to obtain and receive information They may want to share opinions, feelings, emotions Communication is an important thing a carer can use to meet the needs of a individual. Communication ensures effective team working and continuity of care. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences. 1.2- Explain how communication affects relationships in an adult social care setting It is a essential requirement of a carers job role to communicate with individuals and their families, also with other members of staff on a daily basis. Individuals communicate with carers to express their needs and preferences and to ensure they are met. Communication can either lead to a good or poor service in an adult social care setting. When having good communication with an individual it encourages involvement in things like activities which can encourage equality in a care setting. A service user can either gain the trust and understanding from the care worker and therefore communicate with ease. If there is good communication between staff it motivates a better working relationship and makes sure that all tasks are met to a high level of standard. If there is poor communication in a care setting then how would the care workers be able to understand an individuals needs and wants, e.g. Good communication amongst staff and service
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