Communication will be different depending on the circumstance I have to deliver the news /information and the person/persons I am speaking too. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. Interaction through communication can affect individuals in different ways. By watching the individual whilst delivering the information I can identify and deal with their concerns and clarify where necessary to help put their minds at rest. Building relationships comes through communication and this comes in many forms and not always from speaking, facial expressions, body language, gestures, recognising what the individual is communicating by the position of their body.
1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree.
Fear. Anger, joy or pain) Communication is different depending on the circumstances, some communications are intimate and personal, other communication is wider and aimed at groups. It can be formal or in formal Communication can be used for people to pass on messages, get a point or views across for any reason. 2. Explain how effective communication affects all aspects of own work.
1.3. Explain why it is important to observe an individual’s reactions when communicating with them. It is important to observe others reactions, so that you know that you both understand fully the situation. Body language is also important when observing, as the reactions can help you understand if they are feeling, unsure or uncomfortable about the conversation. Also tonal quality of the voice can give an indication to emotions that are being
Effective communication from others will ensure their preferences and needs are met. 1.3 It is important to observe an individual's expression and reactions when communicating with them so that I can gauge whether or not that person fully understand what I am saying. So if an individual looked confused then I would repeat and rephrase what I had just said. It's also important because not everyone can communicate verbally, they may speak a different language, lack in confidence or not be able to talk, by observing their reactions I could get the information I needed. Observing someone can give clues to anything that may be upsetting or worrying them, this could be noticed through a person's facial expressions
Promote Communication in Health, Social Care or Children’s and Young People’s Settings 1) Understand why effective communication is important in the work setting. 1.1) Identify the different reasons people communicate. Communication is a very important skill in everyday life, it helps us express ourselves, our feelings and needs, share ideas and information, to show concerns over a situation. Communication can help us in many care work circumstances as we can support and reassure, build and maintain a relationship, ask questions and share experiences. 1.2) Explain how communication affects relationships in the work setting.
50121906.cu151 – introduction to communication in health and social care or children and young peoples settings (l2) (3) (m) 1.1 Identify different reasons why people communicate. People communicate for many different reasons, to show there feelings,emotions,pain or something they want. It is important to understand different ways of communicating within a social work environment. 1.2 Explain how effective communication affects all aspects of own work. Effective communication is important as it ensures that information is clear and accurate.
This reduces the possibility of mistakes being made and ensuring an appropriate care service. It’s also important to work as a team with your colleagues, so that you all work to achieve the same outcome. 1.3- Explain why it is important to observe an individual’s reactions when communicating with them Communication is a two way process, it’s about sending a message and knowing if the receiver has understood and processed the message properly. In order to be effective with providing care and support you need to learn to be a good communicator, people communicate through; speaking, body language, facial expressions, dress, position and gestures. You need to be able to recognise what is being used to communicate and be able to communicate back without always having to use words.
1.2- Explain how effective communication affects all aspects of own work. * It helps to build effective relationships between colleagues, the service users and ourselves. This then gives us a better understanding of all of their needs as individuals, making sure their needs and preferences are being met. By building trust, preventing misunderstandings and developing our skills and knowledge we can discuss options and choices available and allow them to make informed choices regarding their care. 1.3- Explain why it is important to observe an individuals reaction when communicating with them.
I’ll use different language with my colleagues, supervisors, patients and their families. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important because by observing peoples reaction you can adjust your own reactions, body language and gestures. You can also find out if for example touch is acceptable, and I’ll now if there are any problems, that I will have to address. 3.4 Identify sources of information and support or services to enable more effective communication Sometimes I’ll require specialist assistance to communicate with some people. It could be special equipment or technology, language therapist or interpreter.