They communicate to learn new things and develop learning. People also communicate to discuss a situation, negotiate or make a point. 1.2 Explain how effective communication affects all aspects of own work Communication is essential to all parts of work and is an essential skill for workers who want to do well in their setting. This communication can be between adults or children. Good communication will make carer's more efficient and will enable them to develop their role when working with elderly people with mental illness.
Communication allows ideas to be conveyed clearly. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. Communication helps build and maintain relationships such has family, parenting, and community,it enables one to gain knowledge and share information, thus establishing reassurance and acknowledgement and to express needs and feelings by sharing such ideas and thoughts. 1.2 Explain how communication affects relationships in the work setting. Communication is a fundamental skill in the workplace.
Explain how using a positive approach toward a co-worker who lacks confidence in the workplace can help them to gain more confidence. Answer: Offering encouragement; Recognising their strengths, skills and preferences; Listening to their needs and opinions; Responding sensitively to their needs; Value the co-worker’s skills, abilities and opinions; Sharing resources, my own talents and skills, the co-worker can benefit from my knowledge; Share the workload and responsibilities; Demonstrating or explaining something I know more about; 3. How can you show respect for the role of a senior member of staff who has asked you to follow a set of instructions? Answer: Use active listening skills and eye contact when the senior member of staff is talking to me; Clearly and tactfully voice my concerns at the appropriate time to clarify the instructions; Using caring and respectful communication techniques to discuss the problems; Receive the senior member’s opinions, criticism and advices positively and thoughtfully; Cooperate with other
They have a right to be able to express an opinion and it is our job to ensure that they are understood and listened to. We must also be able to communicate back to them, so they know that their opinion has been heard and understood. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them People communicate by talking, but they also communicate in other ways. Sometimes it is possible to tell if somebody is upset, even when they are saying to you that they are fine. We intuitively use body language and facial expressions which, if understood and recognized, can reveal to others our true emotions.
1.1. IDENTIFY DIFFERENT REASON WHY PEOPLE COMMUNICATE. To express our feelings Because we want to understand each other Because we want to learn new things To ask questions and assure people Communication help you to understand the needs of others Communicate to understand cultural differences Communication is vital for seeking and providing information Communication can be used to bring out changes in attitude, motivate people, establish and maintain relationships We communicate to express emotions like courage, fear, joy, sorrow, satisfaction or disappointment with appropriate gestures and words Understanding non-verbal messages, eyes, face, body movements, body postures, body position, touch, gesture, tone of voice, muscle tension Communication is a process by which two or more people exchange ideas, facts, feelings or impression in ways that each gains a common understanding of the message Communication is crucial for developing positive relationship with clients and their families, colleaques and other proffessionals Communication is any act by which one person gives to or receives from another person, information about that person’s needs, desires, perceptions, knowledge or effective state Communication may be intentional or unintentional, may involve conventional or unconventional signals, may take linguistic or non-linguistic forms and may occur through spoken or other modes. 1.2. EXPLAIN HOW EFFECTIVE COMMUNICATION AFFECTS ALL ASPECTS OF OWN WORK.
How can communication affect relationships in the work place? Practitioners needs to communicate with their colleagues, parents and other professionals in order to achieve effective practice, it is essential to build good relationships with a range of people. Practitioners who have good communication skills tend to have good relationships with children, parents and other adults. Relationships are built on body language, facial expressions and the way people listen and talk to others. To work effectively we have to communicate information, this will include information such as how the child is feeling, what kind of day they have had, what their play interests are or information regarding their health, referring them to outside agencies like speech therapists.
Some of the reasons people communicate are to express feelings, build relationships, gain understanding, pass on and receive information, share knowledge and opinions and to help us to anticipate and predict behaviour. People communicate to express their needs and desires and understand and be understood and it allows us to understand and predict the behaviours of others and aids us to make decisions and solve problems. We communicate to meet the needs of others and also ourselves. Effective communication is vital in the work setting as we communicate with a variety of people and we need to ensure we pass on information and listen actively to be able to meet the needs of service users and staff. We have to communicate well with colleagues to ensure the smooth running of things, to make sure information is handed over clearly and to avoid confusion and allow continuity of care and minimise risk.
Therefore, we need to learn how to develop and take care of our emotional health, this involves emotional intelligence. One component of emotional intelligence is the ability; ability to monitor ones self. Which involves being in tune with what you are actually feeling, and being aware of the emotions you are experiencing. It means that you give attention to the information you gather as a result of be aware of your thoughts and feelings. You also need the ability able to access yourself.
The more you practice listening to your peers, team members or stakeholders, the more you realize the benefits it brings in terms of getting your message across and even convincing others when needed. Listening skills play a significant role in evaluating communication capabilities in the workplace throughout the globe. It affects all kinds of interactions and becomes part of problem solving. Two critical abilities any leader should possess are listening and observing. Having an open and frank conversation with your team members will allow you to tune into what drives and motivates each individual, their goals, and aspirations.
Communication is an essential skill for worker who wants to do well in their setting; this communication can be between adults or children. 1.2 Explain how effective communication affects all aspects of own work. Communicating together involves a two-way sharing of information and helps to develop a common understanding, meaning it is easier for parents, carers and staff to support one another. Effective communication also helps families and staff to build a trusting partnership and develop honest and respectful relationships. When families and staff have a genuine interest in one another, people are able to be open about their thoughts and feelings.