UNIT 1 INTRODUCTION TO COMMUNICATION IN HEALTH, SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS 1.3 Explain why it is important to observe an individual’s reaction when communicating with them. It is important to observe an individual’s reaction when communicating as it informs you how they are feeling at the time. All communication has an effect on the person you are communicating with. This is a two way interaction process, it is important to observe the effects so any problems can be identified and dealt with. You will need the ability to communicate with a Service User in order to support their needs effectively.
CU1515 INTRODUCTION TO COMMUNICATION IN HEALTH, SOCIAL CARE. 1.1 Identify different reasons why people communicate. People communicate. so they can express and share ideas, feelings, needs, wishes and preferences for obtaining and receiving information and for getting to know each other. 1.2 Explain how effective communication affects all aspects of own work.
1 - Introduction to communication in health, social care or children's and young ... | | 1 - Understand why communication is important in the work setting | 1.1 Identify different reasons why people communicate: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. To work with people with mental illness, communication plays a very important part to make sure that the best provision is created for all. There are many different reasons why people communicate. People communicate to share information and express a need. They communicate to learn new things and develop learning.
Effective communication is fundamental in regards to the resident’s needs and preferences and to ensure they are met. To discuss the options available to the client which will allow them to make an informed choice in regards to their care. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Observation – By observing you can determine what the clients language is, whether there is a disability or if there is a visual or hearing impairment.
Unit 201 – Principles of communication in adult social care settings Identify different reasons why people communicate. To form relationships with others – Give guidance, encouragement, support, build and gain trust and respect. To share information and knowledge – Share past and present experiences, follow or provide instructions. Express needs and opinions – If suffering any pain or discomfort, share feelings and emotions. Explain how effective communication affects all aspects of working in adult social care settings.
1.2 EXPLAIN HOW COMMUNICATION AFFECTS RELATIONSHIPS IN AN ADULT SOCIAL CARE SETTING When we look at communication in social care and what it affects, we probably need to look in 2 areas. The first is the people we support and the communication we share with them, if we consider are job role it is vital communication is clear and made simple on many occasions because this can help establish trust and confidence from those we support, it helps individuals understand what is happening and their need to be understood. The second area is those we work with, using effective communication is important so that continual needs are supported and that we keep a clear idea of what has happened and what we need to do. The passing of information can only be done through communication. We keep a recorded trail of communication in many areas of social care, but even the communication that is not recorded is vital to be clear and understood.
1 UNDERSTAND WHY COMMUNICATION IS IMPORTANT IN THE WORK SETTING. 1.1 Different reasons why people communicate. Communication will take place between adults or children. In a setting good communication is essential to ensure continual care and supervision of the children. People communicate for many different reasons, such as: To give and receive information, To give and receive instructions, To express needs, To share ideas, Develop learning, Establish and maintain relationships with others, Negotiate, Discuss a situation, To make a point or outline a concern.
1.3) Explain why it is important to observe and individual’s reactions when communicating with them It is important to observe an individual’s reactions when communication with them as it helps give a better understanding of what they are trying to express in the situation, their reaction may show positive or negative reactions to what is being said or done that helps to identify their needs or to identify any changes in their needs. It is also important to enable effective communication. People may communicate through different ways including verbal, non-verbal, handshakes, positioning, smiles, eye contact, gesturing etc. It is important to observe these reactions and to recognise what is being communicated to
Being able to know your audience and adjust your approach to fit individual needs of patients creates an open door communication policy for those of cultural differences, gender, sex, and disabilities. Functional communication is also important when verbally and non-verbally communicating. You communicate to fulfill practical needs such as securing a job, renting an apartment, and maintaining health and safety. You also communicate to satisfy social needs (Cheesebro& O'Connor, 2010). The key principles of effective communication are to participate actively,
To support effective communication in my job I need to ensure that I communicate with people in a way that is most suitable for them. There are several different needs that people have in relation to communication. These are varied and depend on factors which are sensory ability, cultural background, language, self-confidence, level of learning ability or physical ability. It is very important that when communicating with people I do it at the correct level of understanding. Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users.