1.1 Different Reasons Why People Communicate.

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1 UNDERSTAND WHY COMMUNICATION IS IMPORTANT IN THE WORK SETTING. 1.1 Different reasons why people communicate. Communication will take place between adults or children. In a setting good communication is essential to ensure continual care and supervision of the children. People communicate for many different reasons, such as: To give and receive information, To give and receive instructions, To express needs, To share ideas, Develop learning, Establish and maintain relationships with others, Negotiate, Discuss a situation, To make a point or outline a concern. To understand and be understood. 1.2 How effective communication affects all aspects of own work. Effective communication is important to meet the needs of the children. To ensure effective teamwork and continual care of the children we must communicate well by keeping each other informed and aware of current situations going on around us. Communication involves Verbal (talking) and Non Verbal (non talking) communication. To be able to communicate effectively you need to try and consider their point of view and be very clear on what you are talking about and make sure the other person understands what you are talking about. The benefits I will have of effective communication in my work role will be my relationship with the children and their parents and the relationship with my work colleagues. With children you need to get down to their level to speak to them and make eye contact. Use open ended questions such as Who, What, Why, Where and When. Give the child time to take in what you are asking of them and encourage them to tell you what you are wanting them to do. Understand their point of view and use age appropriate language. Make sure you use positive body language and show them respect by how and where you talk to them. By doing all of this they will

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