Unit 4227-001 Essay

956 Words4 Pages
1.1 Identify different reasons why people communicate. -To express needs -Share ideas and information - To express feelings - To reassure -Socialise - To ask questions -To create relationships -Encouragement -To understand and to be understood -Share opinions 1.2 Explain effective communication affects all aspects of own work. Within my own work we use staff message, staff meetings, and meetings with line manager to communicate with other staff. Using effective communication is important to ensure that the right care is given to each child. Effective communication is also important so that information given is clear, concise, accurate, and informative. This decreases the possibility of errors being made. It is important to work as a team with other members of the setting, so that the child is getting the support the need and so that ever one is working to achieve the same results and goals. Within my own we use a range of methods to communicate with parents such as, monthly newsletters, class teachers hand-outs/diary informing parents what their child is doing each term, letters and posters. Having effective communication with the parents is important so that they know how their child is doing and what is happening at the nursery. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. It is important to observe an individual’s reaction when communicating. By observing an individual’s reaction, you can identify what they are feeling, happy, satisfied, comfortable, sad, worried, agitated etc. about what they have be told. Also by observing their reactions you can see if they have understood or agree with what’s being said. So if you find that by observing their reaction they haven’t understood what’s being said it allows you to go through it again and maybe explain in an easier way for them to
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