1. Identify the different reasons why people communicate (1.1.1) The main purpose for communicating is to get your point across to others. This is important in my job role so that I can gain an understanding into each individual’s life learning about their background, interests and opinions; this will allow me to give the best person centred care I can. Communication is also used to express feelings and thoughts 2. Explain how communication affects relationships in an adult social care setting (1.1.2) When working in a care setting communication is very important.
1.2 Explain how effective communication affects all aspects of working in adult social care settings. The learner can. In my job I have to communicate with people all the time from my resident, family and friends, colleagues, and other working professionals. Its important that the information passed on is clear concise and accurate and informative this reduces the possibility of mistakes. 1.3 explain why it is important to observe individual’s reactions when communicating with them.
There are many different reasons why people communicate, the main reasons being to get to know each other and to know things about each other. Also to express how we feel, to let people know of our needs, of things that we like and don’t like. Communication enables us to give and receive information, whether it be about a person, place or feelings and needs. 1.2 Q. Explain how effective communication affects all aspects of working in adult social care settings.
501 .1 - Be able to address the range of communication requirements in own role Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. We also need to be able to communicate well with people’s families and/or carers and our own colleagues and other professionals. It is important therefore, if we are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills. There are several different forms of communication used in a health and social care environment. :Verbal communication Verbal communication uses words to present ideas, thoughts and feelings.
ü So the service user can understand what the carer is doing. Ø To socialise Ø To help Ø For reassurance ü So the service user knows why the carer is there. ü To motive ü Help the service user co-operate (protect independence) Ø Trust Ø For protection ü Like abuse ü Stop carers using dangerous practice ü To stop an accident occurring. 1.2 – Explain how effective communication affects all aspects of working in adult social care settings. Communication affects all aspects of working in adult social acre setting because it builds trust between the service user and carer; this also affects the confidence that the service user may have.
Unit 4222-201Introduction to communication in health social care or children's and young people's settings Outcome 1Understanding why communication is important in the work setting 1.1: People communicate for different reasons, to portray their feelings, emotions, pain, fear, anger, joy, love and opinions. The communication could be professional (formal), or personal (informal). It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client.
Unit 1: Promote Communication in Health & Social Care 1.1 Identify the different reasons people communicate People communicate in order to convey their needs and express their feelings and concerns. This also allows for information, ideas and experiences to be shared, questions to be asked and is an important part of socialising and building relationships with others. 2. Explain how communication affects relationships in the work setting Communication in the work setting can be between colleagues, clients and their families. It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families.
Effective communication can help promote and create a positive working environment. Effect communication is a two-way process. When working in care I will need to be able to communicate with a wide variety of people, from all walks of life. Communication is important as it can have an effect on the service within an adult care setting. Good communication with service users may encourage then to join in activities, which will promote equality and wellbeing within the care setting.
Understanding person-centred approaches in adult social care settings:- 1 understands person-centred approaches in adult social care settings:- Person centred approaching is crucial in providing quality care and support, this helps professional care and support workers find out what is important to the person they support and enables services to be built around the individual. The values must influence all aspects of social care work as it is the service user’s needs who we are there to meet and that include personal care. For example any specific requirements or adaption needed, this could involve their ability or inability to help them. Detailed care planning and risk assessing. 2 understand how to implement a person – centred approach
Explain how communication affects relationships in an adult social care setting (1.1.2) You need good communication in an adult social care setting to provide a good service. Having a good communication with service users encourages participation in activities therefore promoting equality within the care setting. By building a good relationship with the service user they can gain thrust and understanding and therefore communicate with ease the needs the individual requires. You need communication with other team members you can do this by having handovers, communication books. Because if information was passed on to others this would lead to a breakdown in continuity of care information.