Level 3 Assignment 301 Principles of Communication in Adult Social Care Settings

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Level 3 Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. To express needs, share ideas and information. To establish and maintain relationships with others. To give and receive instructions. To give encouragement and to make a person feel valued. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Effective communication would create a positive atmosphere in the work place, the staff would be more than willing to help each other out. Communication would be better as everything would be up to date, staff members will know where they are and if extra support is needed. b) Individuals using the service and their carers Effective communication is essential in building a good relationship between the client and the carer as it can help build trust and respect. Effective communication is fundamental in regards to the resident’s needs and preferences and to ensure they are met. To discuss the options available to the client which will allow them to make an informed choice in regards to their care. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Observation – By observing you can determine what the clients language is, whether there is a disability or if there is a visual or hearing impairment. Studying previous records or care plans - These will help to identify the individuals particular illness or disability and
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