Outcome 1- understand why communication is important in an adult social care setting. 1.1- Identify different reasons why people communicate: There are many different reasons as to why people communicate. We communicate to express and share ideas on a topic,we communicate to show our feeling need and wishes and also our preferences. We have to also communicate to share and gain information while also getting to know one another. 1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions.
Effective communication can help promote and create a positive working environment. Effect communication is a two-way process. When working in care I will need to be able to communicate with a wide variety of people, from all walks of life. Communication is important as it can have an effect on the service within an adult care setting. Good communication with service users may encourage then to join in activities, which will promote equality and wellbeing within the care setting.
Communication P1: There are many different types of communication like sign language, braille, body language, verbal speech and even facial expressions. Effective communication is a conversation in which the exact meaning of something is understood by the other person. An effective conversation can mean a conversation where something is achieved, or where two people both enjoy the conversation and learn something. Effective communication in the health and social care setting is very important because it allows the care worker to perform their role effectively. This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds.
By listening and understanding other people’s values and beliefs I can understand them and their beliefs better and improve communication with them. Understand the importance of feedback in
To express needs 4. To share information Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Effective communication is important as all staff members and professionals will be up to date and therefore able to provide the best support possible. They will also be consistent with the way in which they provide their support. b) Individuals using the service and their carers Effective communication is important for individuals using the service and their carer’s as it helps to build trust. Service users are more likely to confide in carers which they trust and therefore will help to build their working professional relationship.
Communication affects all aspects of working in adult social acre setting because it builds trust between the service user and carer; this also affects the confidence that the service user may have. Trust affects confidence because the service user can confine in the carer, the carer can then boost the service user’s confidence. Communication is important because the service user and carer should have mutual respect for one another. The carer should also consider dignity towards the service user. 1.3 – Explain why it is important to observe individual’s reactions when communicating with them.
3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe an individual’s reactions when communicating with them as it helps Give a better understanding of what they are trying to express in the situation, their reaction May show positive or negative reactions to what is being said or done that helps gauge their Needs and whether any changes are needed 1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. It is important to find out an individual’s communication and language needs, wishes and Preferences to understand their needs, wishes and preferences correctly so as not to cause Them any distress or frustration and to understand the way that is best for them to communicate. What could work well with one person may not work well with another person and no one should feel excluded because their needs are
Denise Meloche 4222-324 Support Individuals with Specific communication needs 1. Understand specific communication needs and factors affecting them. 1.1 It is important to meet the individual’s communication needs so; • they can be informed and therefore make informed choices • express their feelings and views • be alerted to danger • interact socially • be involved with everyday activities • understand what is going on around them • learn 1.2 My role and practice can impact on communication with an individual with specific communication needs by giving them the opportunities for all of the above. If I fail to communicate according to their need, they may become more isolated and withdrawn. I endeavour to find ways to support communication using variety of methods.
Unit 301 Principles of communication in adult social care settings. 1.1 : People communicate for a variety of different reasons. These can be to express our desires and wishes or express our emotions. We also communicate to survive, to form relationships, socially interact and to share ideas. 1.2 : Communication can affect relationships in a variety of ways.
As communication can be demonstrated either in verbal or non verbal methods it is paramount that not only do we observe the individuals non verbal behaviour but also to be aware of our own , this ensures we do not send out ineffective communication signals , causing the individual to with draw and placing them in an unsafe situation . 1.3 When communicating with the individual, it is important to observe the individuals reactions as often the verbal communication does not mirror the non verbal communication, this could be shown in the individual’s behaviour, body language, eye contact, touch or gestures. By observing the reactions it enables the professional to get a true sense of how or what the individual feels or needs to promote trust and safety in the caring relationship and it shows the individual you are listening and are valuing their choices , walking