Explain how effective communication affects all aspects of working in adult social care settings. In an adult social care setting effective communication can mean the difference between concise record keeping, high quality service provision, staff being able to work together as a team and creating an empathetic approach to service users and their significant others with a shared understanding of types of care and assistance required. Enabling staff members to encourage clients’ participation in social exercises and activities, as well as being able to gain their trust and give the right support as and when required. 1.3. Explain why it is important to observe an individual’s reactions when communicating with them.
Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
Unit 201 - Principles of communication in adult social care setting Outcome 1 - Understand why communication is important in adult social care settings. 1.1 Identify different reasons why people communicate. To express needs & desires, inform of any problems and for social reasons. 1.2 Explain how effective communication affects all aspects of working in adult social care settings. Effective communication is essential to working in adult social care settings, as it allows you to provide the right care for the right person, by finding out an individuals needs and desires.
As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. 2. Explain how communication affects relationships in the work setting * Communication can lead to good or poor service within an adult social care setting. Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate with ease the needs that individual
To give and recive information and instructions To express feeling and needs To establish and maintain relationships To share ideas Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals Effective communication is essential between colleagues and other professionals, it means that they will be passing on clear, consise, informative and accurate information which will give the professionals the information they need Individuals using the service and their carers Effective communication between a carer and a service user will help to build a meaningful, trustful and respectful relationship. Effective communication is essensial between the service user and the carer as it means that their needs and preferences are met. Aiii Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Method How effective is this method?
Effective communication can affect relationships in an adult social care setting between individuals using the service. This is a fundamental way of building meaningful relationships between the carer and the service user. It is also a way of the service user expressing their needs and the carer/social worker to convey the service user’s options to them to ensure they are getting what they need from the service. It is a way of relating information in a concise and clear way. AIII) Using the table below, identify three ways of finding out the communication and language needs of an individual.
1.2 Explain how effective communication affects all aspects of working in adult social care settings. The learner can. In my job I have to communicate with people all the time from my resident, family and friends, colleagues, and other working professionals. Its important that the information passed on is clear concise and accurate and informative this reduces the possibility of mistakes. 1.3 explain why it is important to observe individual’s reactions when communicating with them.
The impact of communication on own work: communication with others eg colleagues, people who use services, children; supports the development of effective relationships, helps to build trust; aids understanding of individuals’ needs; prevents misunderstandings; supports the development of own knowledge and skills 1.3. Explain why it is important to observe an individual’s reactions when communicating with them. The importance of observing others’ reactions: verbal communication eg tone, pitch, silence; non verbal communication eg body language, facial expressions, eye contact, gestures, touch; to understand emotional state; know if information has been understood; when and how to adjust communication method; recognising barriers to communication 2.1. Find out an individual’s communication and language needs, wishes and preferences. Communication and language needs of individuals: home language; preferred method; sensory difficulties; preferences based on eg beliefs, values, cultural variations, age, gender; additional learning needs; physical disabilities 2.3.
CU1515 Introduction to communication in health, social care or children’s and young people’s settings 1.1 Identify reasons why people communicate People communicate to express emotions, needs and wants, to get information across/ask for information or to get their point of views across 1.2 Explain how effective communication affects all aspects of own work Effective communication when working in a supporting role is necessary in being able to be as person centred as possible. From reading the persons care plan you can find out the best way to aid communication verbal or non-verbal, between both support worker and tenant. Communicating using daily records and staff communication books is essential to keep staff aware of the current status of tenants therefore when communicating in this way it is necessary to be as accurate as possible. Fostering good relationships with professionals and family involved with the person being supported require us to think about the way we communicate maintain that everything done is in the best interest of the tenant. 1.3 Explain why is it important to observe an individual’s reactions when communicating with them Allot of communication is expressed through body language, facial expression, gestures and tone of voice, the position of you to the other person can also affect communication therefore it is important to observe an individual fully and to make sure that you are aware of the individuals care plan and how they communicate 2.1 Find out an individual’s communication and language needs, wishes and preferences By looking through an individual’s care plan we can understand their level of language, any cultural background that may affect their preferences, their physical ability and make sure that the way we communicate is appropriate to the individual.
Understand principles and practices relating to confidentiality Understand why effective communication is important in adult social care settings 1.1 Identify the different reasons people communicate We communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. The communication could be