1.3 Explain why it is important to observe an individuals reaction when communicating with them Looking at peoples reactions is important as this can identify any concerns or anxiety they may have. Using the correct body language, facial expressions can help to put people at ease, sometimes we may need to communicate without using words. This will help the way we interact, so that problems can be identified and dealt with. 2.1 Find out an individual’s communication and language needs, wishes and preferences People have a wide range of communication needs which involves the Consideration with others. There are many different factors to consider, Such as sensory ability, cultural backgrounds, language skills, physical ability, and self confidence hearing loss, visual impairment and level of learning.
Unit 1: Promote Communication in Health & Social Care 1.1 Identify the different reasons people communicate People communicate in order to convey their needs and express their feelings and concerns. This also allows for information, ideas and experiences to be shared, questions to be asked and is an important part of socialising and building relationships with others. 2. Explain how communication affects relationships in the work setting Communication in the work setting can be between colleagues, clients and their families. It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families.
The service user and the social worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the social care worker speaking clearly and using phrases and sentences that service users can understand. This also involves the social care worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided
1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions. 1.3-Explain why it is important to observe individuals reactions while communicating with them: When communicating with an individual it is key to pay attention to reactions that the person gives off. This is because it allows one to understand what that the individual is expressing and to help meet the individuals needs.It helps to also notice any changes in an individuals needs and to enable effective communication. Outcome 2- Understand how to meet the communication and language needs,wishes and preferences of an individual. 2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
1.1 Identify different reasons why people communicate. People communicate in order to share information with each other, we can communicate through speech, body language or even sign language; all these are designed to help us share our ideas and opinions, express our feelings, socialise with each other and live as a member of the community who can express their personal outlook on life with others. 1.2 Explain how effective communication affects all aspects of own work Service users communicate their needs and wishes with the care assistant so in order to provide self centered care, it is vital for communication to be affective. Some service users might struggle to express their needs however it is important to maintain the communication standards by for example using visual aids or other appropriate tools. This will allow service users to make informed choices regarding their care based on the options available 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
SHC21 Introduction to communication in health, social care or children’s and young people’s settings 1.1 Identify the different reasons people communicate. Communication is very important to meet the needs of children. When we communicate we are able to make relationships and also develop existing ones. These relationships may be with parents, carers, children or colleagues and are needed to make a good first impression. Communicating with other staff members in a professional manner will ensure effective team work and that any current situations with regards to a child will be passed on and reported.
1.2 Explain how effective communication affects all aspects of own work * Within the care setting I communicate using: Communication books, handover with colleagues, staff message book, staff meetings, meetings with my manager, etc. * Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them * Not all people are able to communicate verbally because of the lack of their confidence or they don’t know the language.
There are a number of different reason why people communicate these include fear, anger, pain joy and love. Human beings want to increase their understanding of the world we are in by seeking knowledge which is through communication. It is important for people to be able to communicate so that they can explain how they are feeling, what they want to need or if there is some sort of emergency or danger. Human beings live and communicate within a range of different groups and communities such as families, workplaces commercial and professional services. 2.2 Explain how effective communication affects all aspects of our work – There are two types of communications formal and informal.
1. Identify the different reasons why people communicate (1.1.1) The main purpose for communicating is to get your point across to others. This is important in my job role so that I can gain an understanding into each individual’s life learning about their background, interests and opinions; this will allow me to give the best person centred care I can. Communication is also used to express feelings and thoughts 2. Explain how communication affects relationships in an adult social care setting (1.1.2) When working in a care setting communication is very important.