Outcome 1- understand why communication is important in an adult social care setting. 1.1- Identify different reasons why people communicate: There are many different reasons as to why people communicate. We communicate to express and share ideas on a topic,we communicate to show our feeling need and wishes and also our preferences. We have to also communicate to share and gain information while also getting to know one another. 1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions.
Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others. 2. Describe the factors to consider when promoting effective communication To be able to communicate effectively you must consider the ‘audience’ whether it be clients, their families, other professionals or colleagues. The type of communication to be used will depend on the situation and context such as formal or non-formal, sensitive or complex, and the purpose of the message. There may be
However, more usually a person wants to communicate to another to ask for something, for example, they might want a drink or some food, or need help with a task. Communication can happen to find out information, to ask and respond to questions, to give information and to give instructions. Communication can also happen for general conversation, for companionship and friendship. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Effective communication is vital for the social care worker. The service user and the social worker need to understand each other clearly in order for the service user to receive the best possible care.
Unit 4222-324 - Support individuals with specific communication needs (HSC 3029) Outcome 1 - understand specific communication needs and factors affecting them. 1. Explain the importance of meeting an individual's communication needs. Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carers to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method.
2.3 Explain why it is important to observe an individual’s reactions when communicating with them – It is important to observe an individual’s behaviour because their body language is also a form of communication. Communication is a two way process called an interaction and it is important to observe people as you deal with them. As a carer we must be good communicators, this means much more than just talking to people. We must communicate through speaking, facial expressions, body language and gestures to name a few. 2.
Unit 201 Principles of communication in adult social care settings 1.1 Different reasons why people communicate is in to share information. To explain if they are in pain or uncomfortable and it is an important way to build relationships. 1.2 It's important to communication effectively with service user, family members, friends of service user, colleagues and staff in order to meet the service users needs. 1.3 It is important to observe individuals reactions when communicating with them to find out if they understand and are happy about the situation. 2.1 It is important to find out an individual's communication and language needs, wishes and preferences in order to understand and build the relationship with the service user.
Outline how to identify an individual’s communication and language needs, wishes and preference. Communication is the sending of information from one person to another expressing your wants, feelings, thoughts and opinions clearly. Communication and language needs and preferences of individuals are the individuals’ needs and wants in terms of their preferred language and ways of communicating with you, and you communicating and responding to them. When a person decides to communicate with a person, he or she does so to fulfil a need. The person wants something, feels discomfort, and or has feelings or thoughts about something.
Denise Meloche 4222-324 Support Individuals with Specific communication needs 1. Understand specific communication needs and factors affecting them. 1.1 It is important to meet the individual’s communication needs so; • they can be informed and therefore make informed choices • express their feelings and views • be alerted to danger • interact socially • be involved with everyday activities • understand what is going on around them • learn 1.2 My role and practice can impact on communication with an individual with specific communication needs by giving them the opportunities for all of the above. If I fail to communicate according to their need, they may become more isolated and withdrawn. I endeavour to find ways to support communication using variety of methods.
People communicate to; * Avoid misunderstandings * Express how they are feeling * Develop a positive relationship * To share ideas * Seeking and providing information Aiv.) Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. * To make sure they understand what is being said to them and others * To make sure they feel comfortable Av.) Explain why it is important to find out about an individual’s: Communication and language; some service users have communication difficulties, people with autism dementia or people who are physically unable to speak, in order to support individuals with communication difficulties their needs need to be understood. Wishes and preferences; some people prefer to be called by a different name or nickname, if they wish to go to appointments by themselves or with a member of staff.