Principles of Communication in Adult Care Settings

485 Words2 Pages
Unit 1 Principles of communication in Adult Care settings 1.1 Peoples need to communicate to socialise, to build relationships, express needs, feelings, emotions, share ideas and information, to understand the others and be understood. 1.2 In a Adult Social Care Setting, the communication between the carer worker and the service user is the most important factor. The carer worker need to know about the user needs to do is job properly and give the best help in day basis. It is extremely important the communication with individuals and their families, doctors, others carers and staff members, promoting a good team working for the individual wellbeing. 1.3 On my job role, it’s crucial to observe an individual’s reaction when is communicating with me, because some of them have difficulties to express themselves by words and with the right observation, I receive more information and understand them better 2.1 It is important to find out about an individual’s wishes and preferences mainly to get to learn more about their personality, to understand their desires or needs, to also get to know them better. When we discover more information about another person it also brings us closer to them and we can also understand them better. 2.2 The communication can be verbal or non-verbal Verbal if we used words Non verbal by writing , facial expressions, gestures, eye contact , touch, sign language. 3.1 Barriers to communicate can be a different language, a different dialect, a noisy environment . 3.2 Understanding individual’s needs and wishes, speaking slowly and clearly, speaking a simple language and ensuring to have a quiet environment. 3.3 I can check if the individual is understanding my communication by the feedback I get from him, observing is facial expression, and doing questions about the conversation subject. 3.4 For a better
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