Communication and Confidentiality in Social Care

475 Words2 Pages
Communication and confidentiality in Social Care People communicate to satisfy their social needs, to get help/services. Communication prevents confusion also mistakes that can be made in decision making. Communication gives individual a sense of worth by enabling expression of wish/opinion. Effective communication is one of the most important aspects care workers job. Without it fulfilling what position entails would be impossible. It is important to observe an individual's reaction when communicating at all times, as alternative/altered ways for communication can express as much if not more e.g facial expressions eye contacts hearing aid picture cards Braille lip read slow talk Individual's communication and language needs can be found in individual's care plan. Manager 's briefing to be expected sometimes there's individuals' family/friends can give you some guidance. If possible the best source for needs required is individual's themselves. The best communication method meeting individual's communication needs, wishes and preferences is given opportunity of choice. In case of deterioration of medical condition or personal falling out communication might become ineffective, advice should be sought. Ways of overcoming barriers of communicating: reduce outside noise speak clearly and slowly use interpreters provide induction loops improve lighting adapt to the individual's needs display clear signs listen carefully In order to be sure that individual was understood tasks have to be carried out at a steady pace, talking through before doing (step by step). Sources of information and support or services to enable more effective communication are individual's
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