Explain how own role and practice can impact on communication with an individual who has specific communication needs. As a carer it is your role and responsibility to support individuals to express themselves. The way in which you can do this is by assessing their needs, access information regarding their communication needs, providing the appropriate support, aids or equipment, encouraging and motivating communication, working with others and by monitoring the effectiveness of that support. Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties. By fully supporting individuals with specific communication needs you are able to support their rights.
2. As a carer it is your responsibility to support service users to express themselves. The way in which you can achieve this is by assessing their needs, access information regarding their communication needs, providing the appropriate support, aids or equipment, encouraging and motivating communication, working with others and by monitoring the effectiveness of that support. Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties. By fully supporting service users with specific communication needs you are able to support their rights.
Human Rights Act 1998, all individuals have the rights to “freedom of expression”. 2. How own role and practice can impact on communication It’s a carers role and responsibility to support individuals to express themselves. Assess their needs Access information regarding their communication needs Provide the appropriate support Aids and equipment. Encourage communication Work with others Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties.
I have to act in the person’s best interest but instead of encouraging them to avoid risks I have to support them and enable them to taking part in activities. I have to act in the individuals best interest, keep them safe, carry out risk assessments, promote informed choices but also respect their decision and right to live their life as they choose. If the risk seems great to me I would document it and discuss the matter with my manager. Another area where duty of care dilemmas may arise are confidentiality issues. When a confidential information is shared with me and it concerns safeguarding and there is a possibility of harm or someone’s wellbeing is threathened I might have to make a decision and disclose this information.
All individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected when supporting them. Communication is a basic human right, without communication an individual is unable to realise or exercise their rights. 1.2 Ways in which my own role and practice can impact on communication with an individual who has specific communication needs would be to speak directly to the individual and not from across a room. By speaking to the individual face to face, communication can be absorbed better. It is also important that I speak slowly and clearly, using terminology that is at a level the individual can understand.
The environment may affect communication - noise, traffic, crowds, light - too bright or too dark, size of the room, distance from the person you trying to communicate with, eye contact, body language, posture/size of the person, gender. All these factors might make the individual unable to fully communicate their needs. The individual may use different form of communication for various reasons, e.g. - sensory disabilities – hearing loss (the person is not able to hear what is said, so will need non-verbal communication method) and sight loss (the person is not able to see, so might need to be explained what is happening around, use touch or white stick) - learning disability – an individual with learning disability might not fully understand the language, also often their speech is unclear - Autism – the individuals might not be able to speak, they often repeat words without understanding they
HSC 3029 1. Understand specific communication needs and factors affecting them. 1.1 Explain the importance of meeting an individual’s communication needs. Communication is a fundamental human right (human right 1998 – freedom of expression), if we do not meet the communication needs of others we can be denying them of their rights. The GSCC code of practice shows how an individual right can be affected if communication needs are not met.
1.2 Explain how own role and practice can impact on communication with an individual who has specific communication needs: As a carer it is your role and responsibility to support individuals to express themselves. The way in which you can do this is by assessing their needs, access information regarding their communication needs, providing the appropriate support, aids or equipment, encouraging and motivating communication, working with others and by monitoring the effectiveness of that support. Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties. By fully supporting individuals with specific communication needs you are able to support their rights. 1.3 Analyse features of the environment that may help or hinder communication:
Cu1530 1.1 identify the different reasons people communicate People communicate to express needs; to share ideas and information; to reassure; to build relationships and maintain; socialise; to ask questions; to share experiences to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. 1.2 explain how communication affects relationships in the work setting Communication affects everyone in a relationship. it is essential to establish good relationships with wide range of people in the care setting without good communication the client will not receive the best care he/she requires.This is because things may get missed as information is not passed on. 2.2 describe the factors to consider when promoting effective communication Factors to be considered are your tone of voice, the context of the way it is spoken, your posture and your facial expressions all these have a impact on building a relationship with the client. 3.1 explain how people from different backgrounds may use and/or interpret communication methods in different ways People use communication differently some country's a word can have different meanings or they may speak more formally, others informally.When we speak, we should Slowley and clearly as they may misinterpret us,this can cause misunderstandings.
Always be sensitive and understanding, you may have to adjust or adapt what you want to say by ensuring you say it the right way to convey your message, your feelings or ensure opinions are expressed clearly with no misunderstanding without giving offence to the individual. As a practitioner you should provide encouragement to children and parents, reassurance and any necessary information. Some individuals are quite confident to voice their feelings or opinions openly, others may be less able to express their views. If the latter you may need to observe body language, facial expressions and what they don’t say to show you how they are feeling so that you can use this to communicate effectively with them. Another reason it may be hard to verbally communicate is if English is not their first language and you will have to use body language and maybe actions, especially to help the children understand what you are saying, and also speak very clearly in a friendly tone.