Exercising your duty of care is also a legal requirement, you have to recognise that you are responsible for the welfare of a vulnerable person. People have a right to expect that when a professional is providing support, they will be kept safe and not be neglected or exposed to any unnecessary risks. The expression is that we 'owe' a duty of care to the people we work with. 'Owe' is a useful word to describe the nature of the duty of care because it is just like a debt: it is something that you must pay as part of choosing to become a professional in the field of social care. Having a duty of care towards the people you work with is not unique to social care; all professions who work with people have a duty of care.
2.1 Describe dilemmas that may arise between the duty of care and an individual’s rights My first action must/will be the interest and safety of the individual. My role is to help to make things as independent. Dilemmas are appearing when the individual wants to do something but my view is that is not safety for him. As a carer I must know how to address these dilemmas, I must do all that I can to keep them safe but at the same time I will respect the individual’s rights and choices. Like example if the person keep refusing to use his Zimmer frame and in his care plan states that he needs to move from place to place using that frame I must encouraged him to use and I should explain him why he needs to use his frame for his support.
This is because they may not want to be recorded and if they find out, you may not be able to use the information gathered. Feedback Feedback is when you give back information of what you have found from your research to those who were involved. This is because they may want to know how their input helped in the outcome of the overall research and find out if the research was a success. Vulnerable People Vulnerable people are those that need to have their feelings handled with special care. You need to address them in a way that will not upset them or make them feel unhappy.
To achieve a personal centred way you need to understand the individual. The best way of doing this is to not just understand their current situation but understand their life. Their past will give clues into their likes, dislikes and beliefs. Understatement will be achieved, as well as a sense of trust. It is important not to presume that past preferences are related to current ones.
2.1 A service user may want to change a part of their daily routine or refuse to do some thing or want to do something we see unsafe for that individual but they also have a human right and a choice to do what they want so I would want to fill out a risk assessment and weigh out the pros and cons and risks that could possibly happen, if a certain task was too dangerous for the service user then I would have to explain this and suggest a possible alternative. 2.2 I could go to other members of staff, trained nurse and also my manager to get advice and support on my decision and come up with other alternative ideas and balance out the risks to come up with a solution for the best interest of the individual. 3.1 I would listen carefully to whomever is making a complaint and write the key points of their concerns, listening to details and making them feel their concerns are important and to ensure them that everything will be done possible to correct anything. Id pass this information on to the trained nurse and my manager for them to speak to whomever has got the
Furthermore this requires work to be based towards the best interests of the individuals using the service so therefore ensuring that care practice isn’t detrimental to the health, wellbeing and safety of the adult; only carrying out care practice with your own level of competence, role and responsibility. 1.2) Describe how the duty of care effects own work role. Duty of care is synonymous to how care work is adopted according to the best interests of the individual, Therefore you should carry out duty’s in which you are competent and in own job description and if you have the inability to do specific tasks you are well within your grounds to decline certain tasks, which brings me on to another key feature of duty of care which is being accountable for own descions and actions; following certain procedures in all aspects of work including the approptie use of resources and equipment. Furthermore it is paramount that you provide standards of care in line of codes of practice of the settings/service as well as in line with the underpinning values of adult social care the respect of the individual should be the predominant focal point which can be displayed by respecting their rights to preservation of dignity, safeguarding; the need to observe confidentiality; the need to be observant; the importance of induction and regular updating of your own individual skills and knowledge base. Another key aspect of your role within your duty of care is ensure that all concerns are reported by completing
It’s all about avoiding abuse and injury to individuals, their family, friends and their property. A duty of care includes respecting the person’s wishes and protecting and respecting their rights. It is your responsibility as a carer to: -protect the rights and promote the interests of individuals -establish and maintain the trust and confidence of individuals -promote the independence of the individual whilst keeping them out of harm or danger -respect the rights of individuals whilst ensuring their behaviour doesn’t harm themselves or anybody else -be accountable for the quality of their work and take responsibility for maintaining and improving your knowledge and skills. Your employers responsibilities are: -clearly defining jobs and undertaking risk assessments -ensuring a safe work environment -providing adequate training and feedback on performance -ensuring that staff do not work excessive hours -providing areas for rest and relaxation -protecting staff from bullying or harassment, either from colleagues or third parties -protecting staff from discrimination -providing communication channels for employees to raise concerns -consulting employees on issues which concern them. In holding your duty of care you may face some problems and a difficult situation, an individual has a right to make their own decisions, whilst you have a duty of care towards them.
They must take responsibility before accepting to take on the task as well as after it has been accomplished. This includes not only being responsible for the success of their team, but also the failure. A leader needs to know that mistakes happen, and that they need to just accept the fact that sometimes things go wrong. The qualities of a good leader do not include blaming others for a failed job or making excuses. Instead, a good leader is to ensure that his or her team learns from the mistakes that they have made to avoid future failures.
Independence Supporting individuals to do as much as they possibly can for themselves to promote their independence. I need to make sure that I do not take over and do things for them instead of allowing them to get on with their lives as they wish. I just need to manage the risk so that they are able to participate in daily life and get on with living Dignity and respect- with all aspects of their lives including how they wish to be addressed. Listening to what individuals have to say