Sometimes, the staff exchanges the product with a different size that is suitable for them and whether it makes them happy. In addition, Primark is an outstanding retail company, so the customers would want their staff to have good product knowledge, someone who knows the idea of what they customers like and don’t like. So therefore, it benefits the customer to trust the staff and they would have a good understanding with negotiating with the offers such as ‘sales reduction, which is quite useful in a business. How effective customer service benefits the organisation Great customer service makes your customer feel that you care about developing in long term relationship that means you are not only make more sales, however it does benefit the business in different ways , such as : Repeat
Employees and Managers- their interest is that the company provides them with decent live hood. They are interested of the security of their employment, good rates of pay, bonuses, rewards and opportunities for promotion. Therefore there are interested of the financial “health” of the Business, otherwise they will be made redundant (please see the stakeholders diagram ) STAKEHOLDER’S
You can use constructive feed back to build on use it as a tool not a negative. Work as part of a team; keep calm listen and respect, the people you are working with. Your past experiences can also help, and using your own initiative being positive. Appraisals are good way to receive constructive feedback, this will show your strengths and weakness, you might need more training on your moving and handling as you are not using the equipment properly. I receive positive feedback from my manager, she had over heard me talking to a service user who was being challenging with me, she explained she was very happy with the way I dealt with the situation calmed things down before they became worst.
Many interesting points were raised during this discussion and it was enjoyable to read about different views others had. A common theme was caring about customer satisfaction, this can be through either the quality of the product the business is serving or the service that employees are giving directly to customers. Another common point was marketing; marketing fits well within the customer category as this will bring in customers old and new and keep them interested in the business. One point that was not discussed in the forum that I thought about after was the product or service a business has on offer, without a good product or service there would no business. Business’s also need to make sure that they are marketing their product to the correct target audience, to ensure the best
A04- RECRUITMENT Job advert Fit for purpose The good points about the job advert are that it looks consistent because it has the same font throughout. The impact this has is that it makes the document more appealing and attracts candidates leading them to applying for them job. If it wasn’t the job advert would not look attractive and not many candidates would apply for the job meaning Topshop can lose out on potential candidates that can help Topshop develop and increase profit. It has the business logo which tells candidates who the business is and it makes the document look professional. The impact this has is that candidates find the document more appealing leading them to reading the advert and if they think they are suitable for the job they will apply for the job.
It is important to remember that a loyal customer can be just as valuable than new one. This is because you do not have to spend as much time and money marketing to them because they already know what you offer them. And it goes beyond just having customers that are satisfied, you need to have customers that are loyal. Loyal customers tend to buy more and more importantly they talk more which means a whole load of free word of mouth advertising for your business or company. Therefore building a highly loyal customer base should be the foundation of your basic business strategy.
Development benefits organisations because they can use you’re skill to better their company which in the long run betters you as you then get praise and promotion later on in you’re carrer. With this promotion people will give you more respect and say into how the organisation runs rather than just doing what you’re told. Further development and showing you can use these knew skills to the best of you’re ability shows you’re an all rounded good employee which benefits everybody. 1.6) there are all different routes depending on the career you choose and the routes you go down. In the RAF where you start is very important to where you end up, saying that some people (often very ambitious people) do change their careeer route if for example they’ve reached the highest rank or feel they can do better.
If we as an employer create positive energized environments, that positive experience will pass along to our customer base. When an employee is happy and content the employee will definitely take care of the customer. In this case, everything is about attitude and the assurance of providing the employees
The commercial encourages you to buy and enjoy Bud Light because they are realistic thinkers. The commercial leaves you with Bud Light on your mind. You would not be able to explain the commercial without mentioning Bud Light. They used an everyday example so no one can possibly get offended and they censored the words so that is appropriate for television. Next what I interpret from the commercial was it was made to entertain by making you laugh.
I think bring able to meeting commitments, however, is one of the most important characteristics to have because it deals a lot with how other people will see you and how reliable they think you are. This is important because judgment from other people is a big factor of your success since other people have to like your ideas in order for you to be successful. Because a lot of these characteristics are similar between the three different entrepreneurs, it just goes to show you how important they are because many successful people all possess these