Communication affects all aspects of working in adult social acre setting because it builds trust between the service user and carer; this also affects the confidence that the service user may have. Trust affects confidence because the service user can confine in the carer, the carer can then boost the service user’s confidence. Communication is important because the service user and carer should have mutual respect for one another. The carer should also consider dignity towards the service user. 1.3 – Explain why it is important to observe individual’s reactions when communicating with them.
Care professionals may communicate formally and informally with colleagues and others working in partnership. Effective communication and interactions enable people to work more efficiently and to collaborate with and support each other in t...( 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role Being able to communicate effectively builds trust, respect, enhances learning and
This means that the care of the service users will be improved since the staff are able to solve problems quickly and effectively. Having trained staff, that are educated with legislations, policies and procedures and are up to date with the current knowledge, means that they can provide excellent service for the service user. This allows the service user to relax as they will have confidence in the quality of care they receive. The staff members will also provide the correct service needed in a safe and friendly environment. This will improve the experience that the service user has.
Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate the needs that individual requires. Good communication amongst staff encourages a better working relationship and ensures all tasks are completed to a high standard. Good communication between staff members is important to ensure problems are picked up and solved quickly. Such as an elderly service user having a preference to a bath rather than shower, the service user can then communicate this information effectively to staff and pass this information on to their colleagues.
Information sharing can safeguard workers and clients, the involvement of multiple agencies could mean that something is spotted that might not have been otherwise. Partnership working means communicating with others and sharing information and another advantage of this is that it encourages compliance with care and treatment. It also means that there is a streamlined approach to care, it encourages all parties involved to meet a certain standard/level. When people work together closely they communicate more, build relationships and bonds, learning each other’s principles and values and can then work together even more effectively, improved relationships result in improved care. On the flip side to this; poor communication when sharing information can have a detrimental effect on care.
Knowing their past history, relationships and interests or trying to see the world from their perspective can often help with this. Person-centered also means focusing on the best in someone, their strengths rather than their difficulties, responding to their feelings even when we do not understand their behaviour. 1.2 Outline the benefits of working with an individual with dementia in a person-centred manner The benefits are that the individual and their families will feel empowered and safe within the care being provided. If everyone within the care setting is carrying out a person centred approach and recording and passing on relevant information to other staff members everyone will become familiar with the individual and their requirements, which in turn will make them feel empowered too, this will go a long way to promoting good communication. 2.1 Describe the role that carers can have in the care and support of individuals with dementia Carers can support individuals with dementia by: Being understanding, caring, compassionate, and having patience .
In doing this, social workers will be able to treat each client with dignity, allowing for the client to be the expert of their own life (Sheafor, B. W., 2012, p. 48-57). This will help the client become stronger and grow in the end. By incorporating these three areas, the social worker will be able to continuously keep checking on the progress of the client and their growth. This all ties into the social worker keeping their profession open by being accountable to the clients, the community, and agencies that help with the case. By incorporating the five concepts listed above, Grayer talks about the phobia Alex has with the public, and the inability to maintain a healthy relationship, this Agoraphobia, played a large part
To give encouragement and to make a person feel valued. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Effective communication would create a positive atmosphere in the work place, the staff would be more than willing to help each other out. Communication would be better as everything would be up to date, staff members will know where they are and if extra support is needed. b) Individuals using the service and their carers Effective communication is essential in building a good relationship between the client and the carer as it can help build trust and respect. Effective communication is fundamental in regards to the resident’s needs and preferences and to ensure they are met.
Respect for the role of families with regard to decisions about their children is inevitable. * Establishment of a working partnership between families and professionals; they work as a team and play equal roles. In contemporary FCP, professional expertise is valued owing to the knowledge and specialized skills that it contributes to the practice. Focus is directed on making families and their children understand the need to collaborate with professionals in improving the children’s learning and development. In order for FCP to be effective, professional familiarization with the family setting and activities is significant.
People usually feel satisfied when they communicate well with individuals. Good communication enables individuals needs to be met and for care and support workers to feel, they are not just doing the job but doing it in a way that allows individuals to have choice and control over their lives. Good communication will enable you to build strong professional relationships based on trust. It is essential that the individuals you support trust you as you are working very closely with them to improve their lives and if you are providing personal care, you will be carrying out intimate tasks. Communication is an essential skill for worker who wants to do well in their setting; this communication can be between adults or children.