Effective communication affects all aspects of work as it is a way of developing personal relationships with service users and their families so you are able to meet their needs. It is important to develop positive relationships with work colleagues and other professionals, sharing information and having the information you need to be able to report on your work. This can only be achieved through effective communication. It is important to use different types of communication such as verbal, non verbal (body language, expression, signs, symbols or other visual aids) to clearly understand an individual’s needs and wishes. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
UNIT 513 POSITIVE OUTCOMES FOR INDIVIDUALS Dear shell i have thrown this together quickly so it may not be too good but hopefully will be ebough xxxx 1. As a manager it is vital that i support my staff team to achieve and demonstrate desirable outcomes with and for the people they support in whatever capacity.By outcomes I mean the specification of the differences that are intended to result from a given activity. 2. Approaches to outciome based practise should be open and transparent, it should involve all of the people supporting the person and the person should be in the centre of it all. Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support.
Each team member shares information about their role and can highlight any problems or positives regarding the service user * Relationship with the service user. This is a one on one relationship. You have to listen and observe while delivering care. You have conversations and ask how they are and what they need. This is the most important relationship to establish and maintain because the service user needs to be able to trust you and feel safe.
Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively. Please make sure that you familiarise yourself with all of the company policies that will assist you within your job role. It is not only important for the company to have full and up to date details of agreed ways of working, it is also a legal requirement. It is vital that this company can show up to date documents, in the forms of policies and procedures, so that employees can gain a better insight into how the company works with others to promote best practice. Little or no documentation relating to agreed ways of working, would breach national regulations, and the standards of this company.
Working with other professionals (ie, GP's Social Workers ). Involves communicating and exchanging of relevant information, this ensures all service user's receive the correct care, advice, counselling and support they may need for their continual well being. Aiii) Explain why it is important that social care workers work in partnership with individuals using the service and their family. It is very important as family and friends may be able to
Amy Thompson Unit 14 1.1 The person centred approach is keeping the individual present and actively participating in the types of care that they would wish to receive including when and how. It involves all aspects of that person including beliefs, dignity, rights, choice, privacy, respect and independence. 1.2 The person centred values must influence all aspects of social care work. It also give a further advantage to the care staff as they are more aware of the needs and types of care that are expected by the resident. For example if the resident doesn’t wish to be washed by a male member of staff this should influence all areas of that persons care.
It will help to maintain the individual's self-identity, self-respect and dignity. Person centred approaches involves hierarchy of needs, physiological needs, safety needs, social needs, self-esteem needs, self-actualisation and promoting wellbeing. Person-centred care also means treating resident with dementia with dignity and respect. Person centred care should be supported by relatives as well as all staff. All staff should follow the philosophy of person centred care as it aims to bring out the best in people with dementia.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
Health Act 1999 Partnership working is a key element of practice in the health and social care setting. The idea of power sharing, consultation and joint ways of working are essential to effective service provision. Understanding the importance of promoting autonomy with individuals is necessary with all professionals working in health and social care, and appreciating their own roles and responsibilities and how they relate to others in the sector. Our company, and home, think creatively about recruitment and with little training, clients are also welcomed to be involved during the initial interview stage. During recruitment, throughout training and career progression effective partnership is always looked at.
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.