Supervision are a great communication tool with staff. From my experience of supervising staff, I became aware that the staff tend to raise issues which are essential for the safety of the staff or the people we support. For example, one of my staff team raised some concerns around a hoist and said that the hoist was not working effectively and therefore puts at risk all staff and people we support at risk. These kinds of concerns are important for the managers to be able to act upon them swiftly. It is pivotal to develop a good rapport with the staff and build a trusting relationship otherwise the supervision is not effective.
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
This makes communication challenging and the care worker needs to learn strategies to improve her sensitivity. Some staff will work with clients with dementia and need a background in this area, to make them better workers and more effective communicators 1.2 - It is important to ‘lead’ in a proactive way, so that
b) Misunderstanding mistakes could be prevented, for example when you have a better understanding of your resident’s you have a better insight about the individual’s (religious and cultural beliefs etc…) this means you can give effective communication. Av) a) The environment will be a calm and positive place to work in. When colleagues communicate regularly it means you are able to pass on information and do your job more efficiently. b) Your confidence will be boosted and you will have a clear better understanding the individual and carer when using good communication. c) Good communication with other professional’s is a
In this task I will be exploring the different types of communication available and how vital they are in a health and social care sector. If care practitioners have demonstrate bad communication skills it will have a negative impact on the image of the health sector and also on the service users in terms of not getting the care they need or not getting the right information about the care they are about to receive. In the health and social care profession, effective communication is absolutely vital as it allows health workers to carry out their jobs effectively and also good communication creates a good relationship and a strong bond between care workers and care receivers and also it enables care workers to to effectively carry out their work responsibilities by allowing them to work peacefully and effectively with their colleagues. People who suffer fro communication impairments are at a risk of being unable to effectively communicate with their health care providers which could have a negative impact of their health in form of the type and quality of care that they receive. They are different forms of communication available for example one to one, group, formal, informal, verbal, oral and so on.
It’s our job to notice and query things like this that may help the client with their daily life. Getting to know your client is obvious but very important as you will be able to notice if they seem quiet, tearful, or withdrawn as a regular thing and know if this is normal behaviour or not, and be able to report to someone in charge of any changes you may notice that may be affecting health or quality of life in general. Obviously asking questions of your client is where you would start to try and find out what, if anything, was wrong. In a care setting it’s not always possible for our clients to be able to verbalise their needs or even sustain a conversation in what most people would consider to be a normal manner. It is therefore of paramount importance for a care worker to be able to recognise non verbal signals, facial expressions or ask the type of question that may simply require a yes or no answer or a nod or shake of the head dependant on the clients ability to move or speak.
People want to get views, wishes and information across to others for all kinds of reasons. Sometimes this can be essential or even life saving in the case of giving someone a warning if they are in danger. It can be vital to make a persons quality of life better if they are communicating that they are in pain or it can be to make emotional contact with others to express feelings. 1.2 Effective communication affects all aspects of working in adult social care settings. This can be anything from communicating with residents and finding out their wishes or needs to talking to doctors, social services and other outside support.
We all think differently and communicate in different ways. The people you are supporting will communicate because they are motivated by what they need. 1.2 Explain how communication affects relationships in an adult social care setting. Good communication is the key to a productive relationship between the patient and carer. Colleagues who are articulate with passing on important and general information will ensure that the care they are providing is of a high standard it will also contribute towards developing supportive relationships with the users is effective, eliminating possible mistakes.
Unit 1 Principles of communication in Adult Care settings 1.1 Peoples need to communicate to socialise, to build relationships, express needs, feelings, emotions, share ideas and information, to understand the others and be understood. 1.2 In a Adult Social Care Setting, the communication between the carer worker and the service user is the most important factor. The carer worker need to know about the user needs to do is job properly and give the best help in day basis. It is extremely important the communication with individuals and their families, doctors, others carers and staff members, promoting a good team working for the individual wellbeing. 1.3 On my job role, it’s crucial to observe an individual’s reaction when is communicating with me, because some of them have difficulties to express themselves by words and with the right observation, I receive more information and understand them better 2.1 It is important to find out about an individual’s wishes and preferences mainly to get to learn more about their personality, to understand their desires or needs, to also get to know them better.
This helps reduce the possibility of mistakes being made in the service users care and ensuring the correct care is given. It is important to work as a team with your colleagues, so that you all work to achieve the same goals and results. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe the service users reactions when communicating as it informs me as to how they are feeling at the time. They may be upset, or confused, and not understanding what is being said and need comfort and reassurance, they may be angry, and need time to "cool down". As a care worker, it is my responsibility to