By explaining the importance of keeping confidential information such as daily recordings or daily activities in a secure place and not to pass on any information to anyone outside of the individual’s direct team. When using the computer you must make sure when you are accessing the individual personal information that you do not leave it on and go and do something else. Make sure you have an active password that is only known to those that need to know. Task B Guidelines Prepare a set of guidelines to remind social care workers of best practice in
Principles for implementing duty of care in health, social care or children’s and young people’s setting. Understand how duty of care contributes of safe practice. 1.1 To have duty of care in my work place means that I make safety with the people in my care, such as I have mandley handing to move the person safely. That I monitor their behaviour such as behaviour chats, food and fluid chats and turn charts. And that this information is keep confidential and stored in the correct way, such as locked way and only made available to other staff, doctors and other professionals such as social workers.
All communications are confidential and on a “need to know” basis. Communication between colleagues is essential, so that it ensures a continuity of care for the client and so all staff are aware of the up to date needs of the client. Different ways to communicate in a health and social care setting are during a handover and an up to date accurate communication book. 2. Explain how communication affects relationships in the work setting Communication in the workplace is an important part of my role.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
* 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked. It also enables us to work effectively with each other. * 2.1/2.2/2.3/2.4 Reading care plans is always a good start when establishing the individual’s communication needs and preferences, if the service user is new to your home then either ask the previous carers or the service users friends and family as they are likely to know and can pass this information to you, this also enables you to put this information in your own care plans for the individual. If the service user is not new to the home but you are, ask other staff how they communicate with them. When promoting effective communication you should ensure that you have all the information on how the individual prefers to communicate, and to be very aware of the environment, ensure there are no distractions, for you or the service user.
Aiv Explain two ways of helping other practitioners to understand the different systems used to recored information in adult care settings. By explaining the importance of keeping confidentiality information such as daily recordings or daily activities in a secured place and not to pass on any personal information to anyone outside the team of people who are involved in the individuals care. other ways of recording such as computer files should have
2. I communicate with the service users so i can understand their needs, and support them in the way they need and wish to be supported so that their support is person centred for them. 3. I communicate with my colleagues so we are aware of what needs to be done, what has been done and the best way to do the task in hand. we also communicate to make others aware of any issues we may incounter with in our job role so we can work together to resolve any issues.
You have to build professional relationships with people you support to enable you to deliver the care required to each individual so you can get to know them and find out their likes and dislikes and routines they may have. You must make sure you do not over step the boundaries of the relationship for example visiting them out of working hours or inviting them to your own home. Some people you support may show an interest in your personal life but it is important to keep the answers you reply to their questions minimal, it is fine to share basic information but you must not share significant personal details about yourself. The other relationship of working is building relationships with staff members, team work takes time to work well, not everyone will share the same views on how tasks should be completed, and most teamwork relationships will depend on how well the team is managed. Supportive team working is a good term and can help towards a great team
Communication between colleagues is essential, so that it ensures a continuity of care for the patient and all staff are aware of the current needs for the patient. 1.2 Effective communication is important as it ensures that all the information is clear, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made and ensuring appropriate care service delivery. It is important to work as a team with your colleagues so that you all work to achieve the same outcomes and targets. During my shift I would by communicating with others with handovers to other colleagues, electronically via PDAs or the terrafix system and over telephones.
In my job role always acting in the best interests of patients is essential, treating them with the respect and compassion that they need. Giving people their own independence and dignity is vital as this describes entirely the type of care I that I deliver. Neither respecting people’s wishes, cultures & beliefs not forcing them to do something they do not want or feel comfortable doing. Always having to be alert and observe my surrounding so I am in control of any situation that may escalate and become out of control. I also have to respond to any comments that are inappropriate or complaints in a calm and professional