Email address used to purchase this eBook is: 1 firstname.lastname@example.org (1.1) (Continued) Question- (1.2) Explain why/ how effective communication affects all aspects of the leaner’s work Answer: Effective communication in the workplace is a major part of my role as a health and social care worker. It enables me to build good working relationships with colleagues and service users. Ineffective communication skills could lead to the breakdown of work which could affect the people the system cater for. It could also lead to mistrust and lack of confidence which could result to improper care for service user. Question- (1.3) Explain why it is important to observe individual’s reactions
Communication Opinion HCS/320 Communication is a very important skill for every human to have, even more important when that communication involves your health. Which is why it is so vital for a physician or any other health care employee to have good and effective communication skills. In order to fully assist a patient the communication between the physician and patient should have a shared understanding. Without this very important tool in the health care field, the industry would do horrible. So in order for personnel in the health care field to have effective communication they have to follow a few basic elements and rules.
If you have health issues and you’re not well you may not be able to communicate properly. If you are in a noisy environment and have no privacy. Explain how to access extra support or services… Ways of accessing extra support may include a GP, the residents family and friends, a social worker, specialist nurse, advocate and support groups. Services to help could include translation services, interpreting services, speech and language services. Explain expectations about own work role as expressed in relevant standards Explain the importance of reflective practice in continuously improving the quality of care provided; Describe how own values, belief systems and experiences may affect working practice You
CU1515-Communication in the work setting; Communication is very important in understanding the needs of other people. For communication to occur there needs to be at least two people present, communication is one of the most important skills needed by the health care professional. Effective communication is essential for the well being of the individual you care for and is much more than just conversation. People talk because sharing information makes life easier, there are other ways of communicating which include; body language, gestures, facial expressions, positioning and appearance, eye contact, touch and behaviour. Why we communicate; 1.2.
M1: Assessment of Argyle’s and Tuckman’s Communication Theories & the Role of Effective Communication & Interpersonal Interaction in Health & Social Care Effective communication and interpersonal interaction are vital in a health and social care setting. This can ensure that a service user’s needs are met by the healthcare professionals involved. An example of this would be a paramedic bringing a patient into hospital and communicating correctly with the doctors and nurses about the patient’s condition, such as if they have a particular type of injury or if they are allergic to any medication. If important information like this is insufficiently explained to other healthcare professionals, then treatment for the patient would be inadequate and have a negative effect on the patient’s treatment and recovery. To help understand communication and interpersonal interaction, two theories will be discussed, these are: Argyle’s Communication Cycle and Tuckman’s Group Theory.
Empowering an individual to make decisions about their life and helping to honour those decisions means that an individual’s world has been opened up. This can lead to individuals having increased access to the real community giving them valuable and real experiences and helping to form relationships. Using the medical model means that individuals would have been held back from community access because they would be assessed as lacking independence. This may lead to individuals being ‘institutionalised’ through lack of experiences. Planning activities based on a medical model may mean individuals are guided into activities which are ‘good for’ their condition and probably involving other people with similar disabilities.
They text back and forth, call each other on the phone, and also hang out and speak face to face. Lastly, once the receiver processes the information and understands the conversation, this is feedback. The person you are communicating with can fully understand the conversation, and this makes it effective. How do the basic elements of effective communication differ from the basic rules of health care communication? Poor communication skills within a health care setting can result in misunderstanding and faulty decisions that could adversely affect a patient’s health and well-being.
Genevieve Gayler Communication theories in Health and Social Care settings Theories of Communication Effective communication has an important role in a Health and Social Care setting, because the patient and health care professional need to be able to understand each other clearly so that the patient can receive the best possible care; which would be almost impossible if the patient’s needs can’t be clearly stated to the health care professional. Having communication eases the patient’s anxiety, removes the possibilities for mistakes to be made and lets each person know what is wanted from them. There are many ways to communicate, both verbally and non – verbal, for example interpersonal communication which is the method of which
CQC’s aim is to promote improvements in care, and safeguard by making sure a high quality of care is provided and will take legal action if care providers do not met standards, or if they believe service users are at risk. Social workers assess the needs of individuals, and have access to different services of support and protection. They working together with other services such as doctors, community nurses, occupational therapists ensure that they are getting the care and support needed to live happily and have a good quality of life Police investigate any allegations of abuse and will arrange support and protection for the individual, they take action against abuse for example they will gather any evidence to build a case so the abuser can be prosecuted. Medical professionals such as Doctors, Nurses can examine the individuals for any marks/bruising and treat and medical problems as well as collecting medical evidence and being an expert
Effective communication helps care workers to give and receive information of the individuals care and welling being. It enables care workers to express understanding, support, trust and acceptance towards the clients. Effective communication also helps care workers to identify and support individual’s abilities and reduce dependency. Physical needs, care workers need to look for physical needs which involve pain, cold, hunger etc. Emotional needs, care workers need to help the client feel safe, poor communication may make the client feel threatened.