Principles of Communication in Adult Social Care Settings

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Principles Of Communication In Adult Social Care Settings Task A - Question booklet (Answers) Ai) Verbal communication which means, talking and sounds. Non Verbal which means body language, sign language and gestures. Visual which means signs, photos, symbols and picture cards. Written which means writing with a pen and paper, emails, texts. Aii) To socialize and talk to others. Share knowledge. Pass and receive information. Show feelings and express different emotions. To be understood by others. Aiii) Its very important to observe a individual’s reactions as they could change at any time and become frustrated, angry and upset. Which could be due to a lot of issues. To understand what has been said by the body language and facial gestures of the individual. Aiv) a) Its important to find out about an individual’s communication needs and language needs as every individual is different and needs different kinds of help. Getting to know your resident - in my case as a care assistant. It is vital as they could have a speak impediment and could need assistance or could be in pain. If you don’t know your resident you wouldn’t know what to look for if they was in pain or discomfort. b) Misunderstanding mistakes could be prevented, for example when you have a better understanding of your resident’s you have a better insight about the individual’s (religious and cultural beliefs etc…) this means you can give effective communication. Av) a) The environment will be a calm and positive place to work in. When colleagues communicate regularly it means you are able to pass on information and do your job more efficiently. b) Your confidence will be boosted and you will have a clear better understanding the individual and carer when using good communication. c) Good communication with other professional’s is a
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