Consumer Behavior Case Study

1327 Words6 Pages
2.3.2 Attitude is a key variable to impact consumer behavior Consumer’s attitude originates from his past consumption experience and has an immediate impact on his future purchasing behavior (Kim et al, 2013). To some extent, consumer’s positive attitude towards products, i.e. brand preference, can have the effect of “love me, love my dog”, and vice versa, which serves one of the reasons for marketer to study the attitude. Through their remarks for products and their negative or positive behaviors, we can follow consumer’s attitude towards the products. Consumer’s attitude consists of cognition, feeling and behavior tendency. Based on the different characteristics of products, one of the three factors plays a major role in forming the attitude…show more content…
According to Maslow's hierarchy of needs theory, people have love and belonging needs (Block, 2011). In today’s society, people long to love, friendship, family affection. More importantly, most consumers hope that they can be attractive to the opposite sex. For this, they pay more attention to maintain their beautiful appearance in order to give a good impression to the opposite sex. Under this condition, they are more likely to purchase personal care products to maintain their beautiful appearance in daily…show more content…
According to the finding, they have found that consumers’ purchasing behavior will be affected by age and gender. Normally, young people often will purchase more products and/or service that older people. For cosmetic products, young consumers often are the primary consumers because they will frequently purchase some cosmetic products in their daily in order to maintain their beautiful appearance. From this point of view, it can be found that when a marketers should pay more attention to market cosmetic products to young consumers especially young female consumers. Liu et al (2013) studied the cosmetics consuming behaviors about the young professional women, researching on five factors including the products factors, the purchase places, the affordable prices, the purchase motivations and the information resources. The research results show that in the products factors, the consumers pay the most attentions to the skin’s adaptability and the quality. In the purchase places, the consumers are willing to purchase the products in the department store. About the affordable prices, great majority choose the products which prices between 100 Yuan to 205 Yuan. Speaking to the purchase motivations, great majority choose supplement. And about the information resources, the consumers pay attention to the recommendation given by people around. McNamara et al (2007) studied the
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