By assessing their needs accessing their needs and getting required information about their communication needs you can find out the best way to communicate with a certain individual. By not using the correct aids and equipment, such as hearing aids, can make individuals feel isolated or they may even hold back on communicating at all. 3. Analyse features of the environment that may help or hinder communication. Some features that will help or hinder communication are things like lighting, if the lighting is poor they may not be able to see sufficiently and may not understand you, whereas if it is good they will be able to see what is going on around them and also will be able to see what you are doing or saying.
• Health issues – when you are feeling ill, you may not be able to communicate as effectively as when you are feeling well. This can affect your colleagues and service users. Similarly, people who have mental health problems or other health conditions. • Environmental factors – when communication is affected by the environment that people find themselves in. There are a number of factors to consider, such as lack of confidence or drugs and alcohol effect.
Identify barrier to communication. Sometimes you will find you are unable to communicate effectively in the work place for a number of reasons. Knowing about different barriers you may come across will help to avoid difficulties and adapt your approach where necessary. Environmental factors –noise impairs listening and concentration. Poor lighting can prevent a person from noticing non-verbal communication and could reduce a hearing impaired person’s ability to lip read.
Unit 4222-250 1.1 Personal hygiene is important for many reasons firstly maintaining good personal hygiene will prevent your skin possibly breaking down and the complications that go with that such as it effects your health. Good hygiene could mean people feel more confident and are more likely to want to be sociable. Personal hygiene also helps people have a better self image. Good hygiene also prevents the spread of germs and illnesses to others. 1.2 The effects of poor personal hygiene can make people feel that they cannot socialise and this may make them try to withdraw from others, it may also make the person in question feel that they are not worthy and have a bad self image, people may even feel that they are ugly.
Hobbies and interests can have negative impact on their lives. They may also feel scared and alone due to this. There can be positive factors that can help out the person such as increased help, aids for support and a good support team could give them a brighter outlook on life. Organizations might help the Deaf and Blind with many different aspects of their life to support or to helping them find the right kind of support Identify steps that can be taken to overcome factors that have a negative impact on individuals with sensory loss. Some steps that can be taken to overcome the negative factors could be Make sure that areas are clear of obstacles that an individual with sight impairment might trip over or bump into.
In this scenario it is important that you use their preferred method of communication. This can be sign language, makaton, or any other type of method that will ensure both you and the service user know what is being said. If you do not have the right equipment in the setting to help communication be effective, the service user may feel discriminated against as you are not providing for their needs. In health and social care settings, it is important that you provide equipment for everyone so that no one feels discriminated against. Language barriers can cause people to feel discriminated against, meaning that they make feel unhappy and uncomfortable in the setting.
Persons with hearing impairments would need to focus on reading lips and body language to uphold conversations just as people with visual impairments would rely on their hearing to be able to function effectively within society. People who suffer from dual sensory loss will find it extremely difficult if not impossible to be able to read lips and body language and it would also be extremely difficult for them to use their hearing to understand what has been said to them. Although people with sensory loss do not need to be isolated there are many options available for someone with sensory loss from audio description to
To overcome environmental factors during communication health and social care professional needs to ensure that noise is kept to a minimum or if the noise is too much to control they should remove service user to suitable place, service provider needs to ensure that the lighting would enable people to see interpreters / facial expressions and if they need to lip read, they could be able to see facial expression of others and that the temperature of the room is comfortable for the service users and the service provider. Cultural Differences People behave in different ways and have different beliefs in day to day activities. Examples could be religion, ethnicity, language. To overcome these barriers research may need to be done to find out more about a particular culture. A disability can have barriers to communication.
When we use verbal communication our body language and tone of voice play a big factor on how what we say comes across. For example is your slouching when your talking them your tone of voice might come across as cant be bothered, where as if your sitting up straight you’ll come across as more positive. Verbal communication is important because without it we wouldn’t be able to communicate with other people effectively. Verbal communication helps you to determine how a person may be feeling or what they are trying to
In my place of work we have a service user with learning difficulties and some sight loss, who can react badly to unannounced actions by support workers. I find that when dealing with this gentleman, saying his name clearly and touching his arm or shoulder to get his attention before saying anything else encourages a much calmer response from him and he is more willing to co-operate with whatever action I need him to do, taking medication for instance. When someone suffers from loss of hearing and you need to communicate with them, you should: * face the person you are speaking to, a quiet well lit room is best * do not shout, as this distorts the voice and lip patterns * ensure light is on the speakers face * stay in their field of vision * if something is not understood, rephrase instead