This would make it difficult for the service worker to communicate information to the service user. Learning disabilities can also affect a service user’s ability to communicate. While speaking to a Speech and language therapist, I learnt that service users with Semantic-pragmatic disorder find it difficult to effectively communicate with others. Semantic pragmatic disorder causes delayed language development and have difficulty following conversations. This means that the service user cannot fully communicate their feelings and opinions and would struggle to convey what is wrong with them
L.O 3 Understand how to reduce barriers to communication 3.1 identify barriers to communication There are many barriers to effective communication such as; * Speaking a different language: When someone speaks a different language or uses sign language, they may not be able to understand what the other person is trying to say. * Sensory barriers: When someone cannot receive or pass on information because they have an impairment to one or more of their senses, the most common is hearing or seeing. • Slang – when a service user uses language that not everyone, in working with colleagues or service users you should avoid using any language that can be misunderstood or misinterpreted or that might cause offence. • Jargon – when a service provider uses technical language the service user may not understand. • Health issues – when you are feeling ill, you may not be able to communicate as effectively as when you are feeling well.
If the individual feels rushed, they may become agitated or restricted and not therefore understand clearly. They may ‘give up’ if they feel under pressure. • Eye contact and visibility, body language. Much of communication is visible. If a person can have eye contact with you and pick up o body language and other visual cues it will help their understanding and communication.
* Language differences and the difficulty in understanding unfamiliar accents. People not being able to understand a certain type of accent or language. Language differences can be overcome by having an interpreter to interpret the persons language. * Physical disabilities such as hearing problems or speech difficulties. This can be overcome by having an interpreter, such as sign language.
Some of the challenges that arise when communicating with different cultures are difference in communication styles, attitudes towards conflict, decision-making styles, and approaches on tasks. It is important we accept each and everyone’s differences. Non-verbal communication may be more effective when dealing with different cultures and languages. Effective communication requires special attention and consideration from each party. When cultural barriers exist, one must rely on nonverbal communication to relay the correct message.
There are many barriers in communication, speaking a different language may need a translator, they may have a hearing impairment, so a hearing aid or loop system must be used. Illnesses can cause a barrier, these can cause confusion and mistakes to be made. Sight impairments, this is where computers and braille boards can be useful. 3.3 Explain how to overcome barriers to communication. You can overcome barriers by building a good relationship with the individuals, listen to them and respond appropriately with good body language and eye contact, make them feel at ease with you, understand their needs.
By assessing their needs accessing their needs and getting required information about their communication needs you can find out the best way to communicate with a certain individual. By not using the correct aids and equipment, such as hearing aids, can make individuals feel isolated or they may even hold back on communicating at all. 3. Analyse features of the environment that may help or hinder communication. Some features that will help or hinder communication are things like lighting, if the lighting is poor they may not be able to see sufficiently and may not understand you, whereas if it is good they will be able to see what is going on around them and also will be able to see what you are doing or saying.
Another complex need could be those with eye sight issues, as they may need to use touch to understand something. If a service user has a physical disability this can also effect communication. It may affect verbal communication if their facial muscles or vocal cords are affected. If their body movements are limited it may affect their non verbal communication. All
If unable to communicate they would be denied these rights. Depending on the area of care in which we work, we may be dealing with a certain group of people with similar communication needs, for example: learning disabilities, dementia, deaf, blind, stroke etc. Groups, individuals and the type of communication needs they may require: Sensory disabilities Disabilities which affect an individual’s senses, and in turn affect communication, include hearing loss and sight loss. These are the two main senses on which humans rely to interact with their environment. Without sight or hearing (or indeed both) communication will be affected and alternative methods will need to be used.