Be Able to Reduce Barriers to Communication

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Identify barrier to communication. Sometimes you will find you are unable to communicate effectively in the work place for a number of reasons. Knowing about different barriers you may come across will help to avoid difficulties and adapt your approach where necessary. Environmental factors –noise impairs listening and concentration. Poor lighting can prevent a person from noticing non-verbal communication and could reduce a hearing impaired person’s ability to lip read. Environments that are too hot or cold cause discomfort and those that lack privacy discourage people from expressing their feelings and problems. Developmental stage – a person’s developmental stage could limit their ability to communicate and may be a barrier to effective communication if you don’t take this into account when choosing your words or way of talking to them. Don’t use long sentences, complex words or unusual phrases with young children, for example. Sensory deprivation and disability – visual impairment may reduce a person’s ability to see faces or read written signs and leaflets. Hearing impairment may limit conversation. Conditions such as cerebral palsy, stroke, cleft palate, Down’s syndrome and autism tend to limit a person’s ability to communicate verbally and non-verbally; difficulties interpreting non-verbal communication are typical of autism. Language and cultural differences – the UK is a multicultural country with a mix of different ethnic groups and language. Jargon, slang and use of acronyms – these forms of language only make sense to people with specialist knowledge. A person who doesn’t have this specialist knowledge won’t understand the message. Dialect – people who speak English using a regional dialect (for example Glaswegian or Liverpudlian) pronounce words in different ways. Distress, emotional difficulties and health problems – some conditions,

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