Chapter 1 Review Questions

732 WordsSep 28, 20123 Pages
1. Why is it important for business and professional students to develop good communication skills, and why are writing skills especially important? - Develop good communication and writing skills is extremely important in business. Because if you cannot write or speak crearly, so everyone can understand you, you will limit your abilities of being effective doing a lot of stuff in the business including meeting with clients, what is so important for the companies. 2. How are listening skills important to employess, supervisors, and executives? Who should have the best listening skills? - Listening skills are a very important part of a good communication on business, because it doesn’t matter how good you are as a speaker if you can’t hear. Everyone in the companie should be able to listen to every single employe, including the supervisors, executives and the workers. Pgs. 23-24: Review questions.After reading the chapter, answer the following questions. 1. Are communication skills acquired by nature or nurture? Explain. - Communication skills are acquired nurture because it refers to something that you learn and develop and nature is what has born with you. 2. List seven trends in the workplace that affect business communications. Be prepared to discuss how they might affect you in your future career. - 1. Flattened management hierarchy: now you are held more responsible for decision – making. 2. More participatory management: now you are expected to contribute to productivity and profits is now everyone’s responsibility. 3. Increased emphasis on self-directed all part of the workforces work groups and virtual teams: You are expected to work with others creating teams for gathering information, finding and sharing solutions. 4. Heightened global competition – culture differences due to globalization where you must learn to cope with other

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