Prior to the expansion, Clapton Commercial Construction’s current performance and sales levels, procedures, and practices that were already in places within the organizations staff and to develop the updated and holistic training plan to address the organizational gap. The training can cultivate the employee’s obtainable abilities with the organization and advance on current proficiency and knowledge. In keeping alignment within the organization’s objectives, training can be viewed as a continuing progression towards the goals and objectives. “Enhancing the capabilities of the team can even support retention, as staff feel empowered and invested in, and better equipped to deal with their daily activities” (Pollitt, 2010 para. 16).
Knowing that the budget for the sales team is at zero I feel that this plan will not be a be a financial obligation to our organization. This performance appraisal system is essential for our team career and success plan, it will motivate our team and help management to monitor the objectives and standards of the team. Below is the propose performance appraisal from for the Bishop Sales Team. The first part is to be completed by the employee with the second part completed by the manager and comments of the employee. Part I 1.
Heathfield, S. (N.D.). Prevent Employment Discrimination and Lawsuits; Retrieve July 6, 2012 from; http://humanresources.about.com/od/discrimination/qt/prevent-employment- discrimination.htm Take a policy approach to fight discrimination claims. (2009, August). HR Focus, 86(8), 1,13-15. Retrieved June 6, 2012, from ABI/INFORM Global via Proquest (Document ID: 1803046081).
In this environment it is imperative that the employees are able to adapt and comprehend what is going on in their clients’ lives in order to increase their sales. These along with other commission based employees need to have the knowledge of how to relate to their customers in order to create business relationships, communication channels, and repeat business. It could very well be that knowledge of their customers that is the difference between reaching or exceeding a goal or not making that goal at all. Joe’s employees deal with people over the phone for hours a day. The way they interact with the customers determine whether or not they will make their goals and receive their full commission.
The last phase is closure. This phase may involve three parts, distributing the project product to the customer, redistributing project resources, and post-project review. Project management can be beneficial to an organization in many ways such as improving customer satisfaction, by making customers happy, it will leave a greater standing with the customers. Happy customers will spread the word and allow you to expand your services. It also has led to corporate
Feedback should be practiced for each individual employees via meetings, or other devices to reinforce team performance and effectiveness with intention of providing motivation for team 2. Why is encouraging participation in the planning, decision making and operational aspects of the team's work important for developing team cohesion, and what role does feedback play in doing this. Offering feedback and reinforcements is important because it commends and offers opportunities to review and reward its members for their contribution, and the standard of cooperation to the work produced. Investing feedback in developing team cohesion is vital for the teams dynamics to work, because it
Communication affects relationships in a work setting, if I communicate well with my colleagues building trust and understanding between us it makes it easier to get things done. Working as part of a team I work alongside my colleagues and we share the work load. Building a good relationship with colleagues means we will co-operate with each other and trust develops between us. If we don’t communicate well in our workplace, it would make your work harder, stop you wanting to go to work and the atmosphere wouldn’t be nice. Having a good relationship with your colleagues, manager and the service users would make you and everyone around you much happier and help everything on a daily basis go smoother.
A team leader is more than just a point of contact for suggestions or queries. His or her responsibilities cover a wide spectrum, serving a useful function for both higher management and team members alike. Their duties are diverse, ranging from maintaining employee morale to making decisions to help further the business. Communication A good team leader will communicate the company's vision and objectives to the team, making sure that they do so clearly, ensuring that everybody understands their individual roles and responsibilities. It is also a responsibility of the team leader to create an atmosphere of trust and open communication, through improving team spirit.
1996 – 2013. Leadership Styles. Retrieved from: http://blogs.hbr.org/cs/2013/05/what_is_organizational_culture.html Llopis, G. (2012). The Top 9 Things That Ultimately Motivate Employees to Achieve. Retrieved from: http://www.forbes.com/sites/glennllopis/2012/06/04/top-9-things-that-ultimately-motivate-employees-to-achieve/ Llopis, G. (2011).